Maintenance for the week of April 15:
• [COMPLETE] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 6:00PM EDT (22:00 UTC)
My ESO Plus ended this month and I started the trial ESO Plus event yesterday. Today, I logged in and opened the crown store to get a free crown crate, only to see this error pop up
If you are receiving a UI error, this typically means that there is either an issue with an Add-On, an Add-On preference file, or possibly a Saved Variable file. This could be due to data that is left behind even after the add-on is disabled, so you should set as many preferences back to defaults as you can.
Please follow these steps, in this specific order:
Exit the game
Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in Windows Explorer
Rename Addons to Addons.old
Rename SavedVariables to SavedVariables.old
Check in-game to see if the issue persist.
If you are no longer getting UI errors: The issue is related to add-ons, so try re-enabling your preferred add-ons one-by-one in order to determine which is causing the problem.
When the ESO Plus Bonus event concludes, you'll receive one crate for each day you logged in, up to a maximum of six, by January 18.