The system could definitely be more user friendly, and character creation in general could use a serious overhaul (numerical values for sliders, ability to save a preset before editing etc...).
Star Trek Online has a permanent character creator. You cannot change race, class and gender, but everything else you can in the game for free, Whenever, whereever, well, you have to interact with a tailor, an NPC. You have to see it to realise how awesome that feature is.
So, I suggest a character change token should be permanent. I do not mind paying for it, but then I want to tinker and tailor as much as I like with the character. We are supposed to play a lot with a character to get all kinds of features. It is a long time investment. I don't mind, but I do want to look at something I like and I want to change my mind about it.
Star Trek Online has a permanent character creator. You cannot change race, class and gender, but everything else you can in the game for free, Whenever, whereever, well, you have to interact with a tailor, an NPC. You have to see it to realise how awesome that feature is.
So, I suggest a character change token should be permanent. I do not mind paying for it, but then I want to tinker and tailor as much as I like with the character. We are supposed to play a lot with a character to get all kinds of features. It is a long time investment. I don't mind, but I do want to look at something I like and I want to change my mind about it.
@Hiero_Glyph
I assume they are too obsessed with their quarterly update schedule and think that updating old systems is not as good as adding new content over flawed old stuff. The money is other, they think players buy more tokens due this limitation but having a timer based token would in my opinion, actually add more sales to the token as the failure percentage for redo of character is smaller due having option to tweak and tweak for a period of time.
Also, as i am a great supporter of mothly payment based MMORPG's, it would be great addotion to ESO+ to have a free token a moth for appearance chance.
For the crafting and mount drivers you mentioned, i think these should just reset at certain time of day instead of actually depending on the time one last did something like upgrading a mount or do crafting writs. That way, people would have more freedom to schedule daily life and daily gaming stuff together and dont have to do everything at the same time every day.