Can Not Use My Redeem Code.

Happydust

Hello i just returned to ESO and already owned the Tamriel Unlimited and i just bought the Morrowind Xpac Digital Collectors one. The redeem button works and shows the Xpac on the right side but to complete i must add a membership which i already set up? So i cant get the Xpac to work unless i complete that. When i log into the game the starting screen says i need an activate account as well even though in game im an eso plus member its all messed up? I sent a ticket but that was 3 days ago any help?Thanks.

Happydust

It seems i read i bought the wrong xpac i just needed to buy the upgrade so its not working can anything be done here?

ZOS_Bill

@Happydust

We have sent you a PM with an update on your open support ticket.

Happydust

I replied there thanks.

Happydust

I've cancelled my monthly recurring sub at this stage and am bowing out of ESO. I knew support was slow but 20 days now is disgraceful thanks for any token help i did receive.