Game lags and screen shaking

kikiorangutan

After the New Life update I got on and am not able to play. I’ve tried several different WiFi networks and even used an Ethernet cable in case it is an internet issue. I’ve uninstalled and reinstalled as well. It’s hard to describe the issue other than intense lag and the loading screens going crazy. I keep getting these black bars shooting across the screen. Does anyone know what the issue could be and how to solve it?

kikiorangutan

Here’s a video of what it’s doing https://youtu.be/Ff3zOX6C1jU

kikiorangutan

Another video of what it’s doing https://youtu.be/Fb17KT8zb1k

ZOS_Bill

@kikiorangutan

For help resolving your game lag, we recommend contacting customer support to open a support ticket. Please make sure to also include a game consultant report.