Hi,
@ZOS_GinaBruno and
@ZOS_JessicaFolsom
I'm having disconnections from ESO during the afternoon and nighttime. Did the fixes that can be found in ESO's support page, then used WinMTR to monitor the rout to NA Server (198.20.198.110) that's the result:
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|
| 192.168.1.1 - 0 | 311 | 311 | 0 | 0 | 1 | 0 |
| 174.251.40.189.isp.timbrasil.com.br - 1 | 303 | 301 | 5 | 7 | 54 | 6 |
| 10.223.228.57 - 0 | 311 | 311 | 6 | 8 | 17 | 12 |
| 10.223.228.18 - 0 | 311 | 311 | 6 | 10 | 19 | 15 |
| 10.223.238.46 - 1 | 307 | 306 | 6 | 10 | 20 | 12 |
| et2-0-0.riodejaneiro6.rio.seabone.net - 1 | 307 | 306 | 5 | 6 | 14 | 6 |
| et0-0-5.sanpaolo8.spa.seabone.net - 0 | 311 | 311 | 12 | 16 | 122 | 18 |
| ntt-verio.sanpaolo8.spa.seabone.net - 1 | 303 | 301 | 13 | 13 | 21 | 14 |
| ae-4.r24.nycmny01.us.bb.gin.ntt.net - 3 | 284 | 277 | 131 | 132 | 141 | 131 |
| ae-1.r25.nycmny01.us.bb.gin.ntt.net - 1 | 304 | 302 | 133 | 134 | 145 | 133 |
| ae-9.r22.asbnva02.us.bb.gin.ntt.net - 14 | 200 | 172 | 0 | 133 | 141 | 134 |
| ae-7.r06.asbnva02.us.bb.gin.ntt.net - 0 | 311 | 311 | 131 | 132 | 140 | 132 |
| ae-1.a02.asbnva02.us.bb.gin.ntt.net - 0 | 311 | 311 | 132 | 134 | 173 | 133 |
| 165.254.191.122 - 0 | 311 | 311 | 133 | 133 | 163 | 134 |
|a209-200-144-194.deploy.static.akamaitechnologies.com - 0 | 311 | 311 | 138 | 138 | 146 | 138 |
|a209-200-144-197.deploy.static.akamaitechnologies.com - 2 | 296 | 292 | 212 | 286 | 367 | 324 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Around 300 packages (5 minutes) sent. 14% of loss at ae-9.r22.asbnva02.us.bb.gin.ntt.net.
More Info about this node:
ae-9.r22.asbnva02.us.bb.gin.ntt.net / IP: 129.250.2.149
ASN 2914 - NTT-COMMUNICATIONS-2914 - NTT America, Inc.
ISP: NTT America
Organization: NTT America, Inc.
Country: United States
State/Region: California
District/County: Santa Clara County
City: San Jose
The test was done after the disconnection. Did it during these last days, same result.
The same problem happened before the #10MillionStories dungeon event, than it stopped. It returned since last week.
I'm not from USA so it''s difficult to contact NTT America, so I ask you at ZOS if there's something you can do for me and other players that use that route.
Edited by Highlor3 on December 15, 2017 9:17PM [PC-NA] CP 1660+
The Conquest of Tamriel &
Taverna do Mestre
The Scientia Consortium:
- Rodbertus Quercus, Imperial, Dragonknight [EP]
- Robert Bethencourt, Breton, Templar [DC]
- Karlindah Telvanni, Dunmer, Sorcerer [AD]
- Hejthuxis (former Raises-Her-Rear), Argonian, Nightblade [EP]
- Limeril Bravewind, Altmer, Warden [AD]
- Isilarelen, Dunmer, Dragonknight [EP]
- Elindael, Bosmer, Warden [AD]
- Hrodberaht Bright-Fame, "Nordguard", Warden [EP]
- Ra'Kham, Khajiit, Nightblade [DC]
- Brazilia gra-Bagol, Orsimer, Dragonknight [EP]
- Nirrah al-Hegathe, Redguard, Necromancer [DC]
- Theodora Quercus, Imperial, Templar [DC]
- Cainneach the Pale, Reachman, Necromancer [AD]
- Dughlas af-Fearley, Redguard, Sorcerer [DC]
- Roze Cloturier, Breton, Arcanist [AD]
- Vinnus Limia, Imperial, Templar [AD]
- Ravhungorn Orangewood, Bosmer, Arcanist [EP]
[PC-EU] CP 280+
Autumn Rose &
Portucale
- Adaltos Indoril, Dunmer, Templar [EP]
- Geralt of Evermore, Breton, Dragonknight [DC]
- Robert Cloturier-Baudiae, Breton, Arcanist [DC]
- M'ahnurr the Elusive, Khajiit, Necromancer [AD]
- Bruis al-Shornhelm, Breton, Nightblade [DC]