Need Access code but NOT receiving the email (it's been 4 hours)

RobManX

Tried to login to the game to find out I have to put in an access code in order to play. I havent received a new access code and it's been hours.

ZOS_Bill

If you are having issues with your one-time access code, you should follow the steps below:

If you did not receive the code:

• Add noreply@mail.elderscrollsonline.com to your list of approved e-mail senders.
• Check your spam or junk mail folders.
• If you are using Gmail with the Inbox categories feature, also check your Social folder.
• If you are using a firewall or anti-virus, temporarily disable them before requesting a new code.

If you still haven't received your one-time access code email after trying the steps above, you should contact us to request we change your email address by selecting "No Longer Have Access / Can't Remember Email on Account" in the Issue Type field on this form.