Personal Issue - In Need Customer Service

Seratopia · December 2017

Hello,

I tried to submit a ticket in game but the game kept sending it to my email which I am forever locked out of. I changed my old psn email to a new one but ESO for whatever reason hadn't acknowledged the change of email and still sends them to the old. So here I am.

That's not the reason of requesting service though. The reason is very personal and I'm hoping someone apart of the customer service team here can help. I don't want to share the issue on the forums.

Edit: I'm also not sure who to tag in this post..

ZOS_Bill · December 2017

@Seratopia

If you are having issues changing the email address on your ESO account, you can start a support ticket through our account recovery page. Customer support can then help with updating the email address on your account.