EU players missing out on a box.

Huyen
Huyen
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Me (and probaly a lot of others) already have done my daily dungeon today, and gotten my purple reward. The event starts at 4pm (gmt+1), so we are missing out on at least 1 reward-box due to bad planning as we only get the box on our first purple reward of the day.

@ZOS_GinaBruno any way to set this straight for the EU players?
Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)

"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • badmojo
    badmojo
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    That is not specific to EU players.
    [DC/NA]
  • Huyen
    Huyen
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    badmojo wrote: »
    That is not specific to EU players.

    Most likely not, but as I live in the EU, and cant speak for others around the globe...
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • Apache_Kid
    Apache_Kid
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    Why didn't you wait to do your daily random dungeon til after 4pm? There are many different time-zones in the world someone is bound to get inconvenienced.
  • Huyen
    Huyen
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    Apache_Kid wrote: »
    Why didn't you wait to do your daily random dungeon til after 4pm? There are many different time-zones in the world someone is bound to get inconvenienced.

    The post on the website does not state its the first random dungeon of the day.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • emilyhyoyeon
    emilyhyoyeon
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    here's the post if anyone wants to read it again. I didn't know it was the first dungeon either?

    https://www.elderscrollsonline.com/en-us/news/post/26255?utm_source=SocialMedia&utm_medium=bitly
    IGN @ emilypumpkin, imperial pumpkin seller
    Tullanisse Starborne, altmer battlemage & ayleid scholar
  • Apache_Kid
    Apache_Kid
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    Huyen wrote: »
    Apache_Kid wrote: »
    Why didn't you wait to do your daily random dungeon til after 4pm? There are many different time-zones in the world someone is bound to get inconvenienced.

    The post on the website does not state its the first random dungeon of the day.

    I mean, I think that is something that should be understood without having to be stated. If you can only get 1 reward per character per day it would make sense that it can only happen on your first run. Same with how you can only get the 100k XP for your first of the day. Seems the box is directly tied to the xp reward in terms of reset timer so it makes sense that it's tied to the special box drop reward as well. Sucks that you missed out on one. Was probably just going to be a treasure map anyways though lol.
  • N00BxV1
    N00BxV1
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    PC/NA here. Just did random and got nothing because I did a random last night. So you're not alone.
    The #10MillionStories in-game dungeon event begins November 30 at 10:00AM EST and lasts until December 6 at 10:00AM EST, and it is open to everybody who plays The Elder Scrolls Online. To participate, complete a random dungeon via the Dungeon Finder (Normal or Veteran) to earn a Mysterious Reward Box. (You can obtain one Mysterious Reward Box per character per day.)
    says nothing about 20 hour cooldown since last random.. technically this is the next day since i did one before midnight, so..
    Edited by N00BxV1 on November 30, 2017 3:54PM
  • Apache_Kid
    Apache_Kid
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    N00BxV1 wrote: »
    PC/NA here. Just did random and got nothing because I did a random last night. So you're not alone.

    The reset timer is 20 hours from when you did your last one. Does not reset at a set time like daily quests.
  • mirta000b16_ESO
    mirta000b16_ESO
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    nothing to do with EU. I'm EU and I'm still at work for example and I don't do dungeon runs before work, so I'm all good.
  • Loves_guars
    Loves_guars
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    nvm
    Edited by Loves_guars on November 30, 2017 4:56PM
  • JamieAubrey
    JamieAubrey
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    Course we are, I did a dungeon on my Templar, nothing, switched to Warden and cans ee the Box in the reward screen
    Edited by JamieAubrey on November 30, 2017 3:46PM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Huyen
    Huyen
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    Indeed, they state a random dungeon with the final boss defeated, while its a first random dungeon of the day-reward. I defended ZoS on so many topics, but I just cant anymore...
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • Jamdarius
    Jamdarius
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    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    What you can do?! Give all of us apology and 2 random box/ char for todays awesome fail...
  • Huyen
    Huyen
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    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    Glad to hear it @ZOS_GinaBruno. Hope this get sorted out soonish.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • laksikus
    laksikus
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    same for me, did one random like 5h ago, and cant get a box now ._.
  • xSkullfox
    xSkullfox
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    Should i mention that the finder is now complete broken? Tank and healer in grp and still in queue since 10 min...
    Groupfinder:
    The worst part is when it finally puts you in a group, your healer turns into a werewolf, your tank has 14k HP and the dps is heavy armor, using a restro staff and a two handed sword on the backbar. Then comes the 15 minute penalty before the cycle starts anew.

    Rulz of Morrowind:
    • The first rule of Morrowind is: You do not talk about Morrowind.
    • The second rule of Morrowind is: You do not talk about Morrowind.
    • Third rule of Morrowind: Someone yells NDA stuff, uploads images, streams, the game is over.
    • Fourth rule: only invited players can test.
    • Fifth rule: one invite at a time, fellas.
    • Sixth rule: crying or bashing on pts.
    • Seventh rule: NDA will go on as long as they have to.
    • And the eighth and final rule: If this is your first invite at Morrowind, you have to play.
  • Jamdarius
    Jamdarius
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    yup finder and also inviting to group is broken
  • flubber77
    flubber77
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    did not recive mysteri box and i did have the prurple reward thingy, my friend did get a box, is the also RNG???
    Still a grudge, only to see false what u want and nothing less.
  • Tandor
    Tandor
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    Jamdarius wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    What you can do?! Give all of us apology and 2 random box/ char for todays awesome fail...
    Huyen wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    Glad to hear it @ZOS_GinaBruno. Hope this get sorted out soonish.

    You know, you could both just have thanked @ZOS_GinaBruno for giving such a positive response to this problem within about half an hour of the topic being posted...
  • SilverPaws
    SilverPaws
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    I didn't receive my box too :(
  • pod88kk
    pod88kk
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    This is a bit ridiculous
  • Anhedonie
    Anhedonie
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    Yeah, finder is dead as was mentioned before.
    Stuck in queue as a healer for 30 mins.
    Profanity filter is a crime against the freedom of speech. Also gags.
  • Waffennacht
    Waffennacht
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    Never do anything before an event starts. I'm surprised people would've thought you could do it multiple times. Glad they are looking into it. I'm surprised people are surprised
    Gamer tag: DasPanzerKat NA Xbox One
    1300+ CP
    Battleground PvP'er

    Waffennacht' Builds
  • Jamdarius
    Jamdarius
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    Tandor wrote: »
    Jamdarius wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    What you can do?! Give all of us apology and 2 random box/ char for todays awesome fail...
    Huyen wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    Glad to hear it @ZOS_GinaBruno. Hope this get sorted out soonish.

    You know, you could both just have thanked @ZOS_GinaBruno for giving such a positive response to this problem within about half an hour of the topic being posted...

    No. Because it is all time the same bugs poppin over and over again, as a customer that is paying ESO+ it is my right to complain about every single thing seller (ZOS) does wrong. Responding to the problem is a given thing, how fast they will fix everything that is happening right now will make me give them praise or flame all the way. Why even make it an event where u need to do a random dungeon when all of us know dungeon tool is not working properly ever? Instead just give us those boxes for doing public dung/delve or just for being there in the time of event after killing something like you did with the crates?
  • Waffennacht
    Waffennacht
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    Jamdarius wrote: »
    Tandor wrote: »
    Jamdarius wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    What you can do?! Give all of us apology and 2 random box/ char for todays awesome fail...
    Huyen wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    Glad to hear it @ZOS_GinaBruno. Hope this get sorted out soonish.

    You know, you could both just have thanked @ZOS_GinaBruno for giving such a positive response to this problem within about half an hour of the topic being posted...

    No. Because it is all time the same bugs poppin over and over again, as a customer that is paying ESO+ it is my right to complain about every single thing seller (ZOS) does wrong. Responding to the problem is a given thing, how fast they will fix everything that is happening right now will make me give them praise or flame all the way. Why even make it an event where u need to do a random dungeon when all of us know dungeon tool is not working properly ever? Instead just give us those boxes for doing public dung/delve or just for being there in the time of event after killing something like you did with the crates?

    Stress test
    Gamer tag: DasPanzerKat NA Xbox One
    1300+ CP
    Battleground PvP'er

    Waffennacht' Builds
  • lardvader
    lardvader
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    Jamdarius wrote: »
    Hey guys, just letting you know we see your concerns here and are talking about what we can do.

    What you can do?! Give all of us apology and 2 random box/ char for todays awesome fail...

    Extend the "event" as they have in the past I guess...
    CP 1200+ PC EU EP
  • Apache_Kid
    Apache_Kid
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    Never do anything before an event starts. I'm surprised people would've thought you could do it multiple times. Glad they are looking into it. I'm surprised people are surprised

    I think your mistaking surprise for contempt and disgust/anger.
  • Elizaboots
    Elizaboots
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    The Crown Crate Giveaway last weekend took Midnight as it’s cue on EU, maybe that would’ve been the better idea this time, rather than beginning mid afternoon. Just a thought. Not at all spurred by the amount of people crying to me that they’ve not got their reward and me having to come here, look for answers and see that they’ve jumped the gun doing dungeons today!

    Ah happy days
    Xbox EU & NA
  • Mureel
    Mureel
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    N00BxV1 wrote: »
    PC/NA here. Just did random and got nothing because I did a random last night. So you're not alone.
    The #10MillionStories in-game dungeon event begins November 30 at 10:00AM EST and lasts until December 6 at 10:00AM EST, and it is open to everybody who plays The Elder Scrolls Online. To participate, complete a random dungeon via the Dungeon Finder (Normal or Veteran) to earn a Mysterious Reward Box. (You can obtain one Mysterious Reward Box per character per day.)
    says nothing about 20 hour cooldown since last random.. technically this is the next day since i did one before midnight, so..

    SAME HERE xD o/
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