Error, can't purchase on ESO store

TheDarkShadow

I tried to purchase Morrowind using paypal. But after steps 4-Payment And Review, I got an error blank page https://account.elderscrollsonline.com/assets/500.html. Paypal didn't pop up like it usually did. I tried it a couple times, and now it's not a blank page anymore, instead it say: "There were issues with your recent transaction attempt. Please check the provided information again or contact support at http://help.elderscrollsonline.com/app/home." I went to the support link, but can't find the option to submit a ticket. What should I do now?

SONEshock

Bumped for @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert or anyone to pass along to the team that fixes things.

Clicking 'Proceed to Checkout' on Step 4 of Payment and Review leads to this URL error page:
https://account.elderscrollsonline.com/assets/500.html

Some of us actually want to break down and buy Morrowind, so help us help you yeah?

Edit: Purchasing crowns seems to work just fine. Still cannot get past this error when attempting to buy Morrowind, the Digital Collector's Edition Upgrade.

or122333

Happened to me too, i also tried the regular upgrade and didn't work as well....

TheDarkShadow

Problem gone. It fixed itself somehow.