Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Need Help Badly

WhitC1935
WhitC1935
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My CPU died a few days ago. I replaced it. I downloaded the ESO client during last night. When I started the game this morning, I got the notice that I needed to enter the authorization code I should have received by email and am told I have to wait 24 hours for another code to be sent. I did not get the code on my authorized email address. I have checked my spam blocker and email not there either. It seems impossible to contact ESO. I have tried to file a ticket but not sure I did. I am very, very frustrated. I have been a prime member for years and have a number of L50/CP 690 charcters and would like to get back into the game. I cannot find any problem with my email server and am receiving email from other senders. I am able to get into my ESO account as I had it authorized yesterday in order to download the client. If anyone has a suggestion on how I can resolve the problem I would appreciate the help.
  • Nestor
    Nestor
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    ESO validates your machine with a Hardware signature, and any changes to that require this code interaction. Heck, I changed a video card and had to do this too.

    Have you logged into your Account here and verified the email address that is on file?
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • WhitC1935
    WhitC1935
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    Thanks for responses. About 2 hours after trying to log in I finally got the authorization code. Evidently it was an ESO problem.
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