Crown Store Collections Cross-Server

CatManDew

Can we please have Crown Store Collection items be associated to your account cross-server?

It's really disappointing, after switching severs, to not have your collectibles that you spent real life money on and I don't personally see why we can't have these collectibles be associated on both servers.

When pre-ordering the game, the Any-Race/Any-Alliance content is associated to both servers and the same goes for Morrowind bonuses; so why can't items we purchased in the crown store?

CatManDew

Switching servers, as in from EU to NA/NA to EU not platform*

idk

Items gained from purchases outside of the game are cross server. Items gained from in game, regardless of crown store or not, are server specific.

The simple reason in game acquisitions are not cross server is Zos chose to not make it so. I expect it is a business decision. Want it bad enough and one will purchase it twice. In other words, not a developer decision so very unlikely to change.

VaranisArano

But then they couldn't charge you twice for the same content.

CatManDew

I feel like this would actually be a deterrent for some people to purchase crowns. Knowing that if they ever swapped they don’t get to keep their IRL purchases.

CatManDew

@ZOS_GinaBruno would you be able to provide a reasoning why we cant have this option please?

White wabbit

If I could take my whole account I would swap to Na as Eu is dieing but as I've bought too much over here it's stopping me going there

CatManDew

White wabbit wrote: »

If I could take my whole account I would swap to Na as Eu is dieing but as I've bought too much over here it's stopping me going there

Yeah I recently swapped from EU to NA, because the population is going down so much. Have crownstore purchases since day one on Xbox that I’d like to see on my NA characters. Crazy how much better of a population NA has compared to EU (for Xbox).

VaranisArano

CatManDew wrote: »

would you be able to provide a reasoning why we cant have this option please?

"Why can't I access my DLC on both ESO servers?

Crown Store purchases are server specific. As such, upgrades such as the Imperial upgrade or the DLC game packs are server specific as well. In order to play the content on both servers, you must purchase the content on both servers."

There's your official answer from ESO Customer Support. - https://help.elderscrollsonline.com/app/answers/detail/a_id/31139/~/why-cant-i-access-my-dlc-on-both-eso-servers?

CatManDew

VaranisArano wrote: »

CatManDew wrote: »

would you be able to provide a reasoning why we cant have this option please?

"Why can't I access my DLC on both ESO servers?

Crown Store purchases are server specific. As such, upgrades such as the Imperial upgrade or the DLC game packs are server specific as well. In order to play the content on both servers, you must purchase the content on both servers."

There's your official answer from ESO Customer Support. - https://help.elderscrollsonline.com/app/answers/detail/a_id/31139/~/why-cant-i-access-my-dlc-on-both-eso-servers?

Oh wow, thanks for that link wasn’t aware of that. That’s a ridiculous move by ZoS if you ask me.