I have two characters created before the Patch and they progressed to the Coldharbour Chamber where the character meets Cadwell. However, Titanborn is not appearing and neither is Cadwell or the Eyes. There is no tag floating in mid-air or any indication that they should be there at all. Quest Log is 0/25. No matter how many /reloadui or relogs, Titanborn is not appearing and the character cannot talk to what is not there. Doors to the previous section and the next give the message that they are unavailable. How to reset the Introduction Quest for these characters to the appropriate stage?
I could not logout properly the last time, the client froze on the logout loading indefinitely. Now I cannot load these characters at all. The Wailing Prison login load screen continues indefinitely.