Error 3

Mudslinger

when I login I can get to character screen but when I try to enter the game I crash and get error 3

ZOS_Bill

@Mudslinger

Could you post a screenshot of this error?

This error could be related to addons, so uninstall your addons and try to log in again. To fully remove your add-ons, do the the following in this specific order:

1. Exit the game
2. Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
3. Rename Addons to Addons.old
4. Rename SavedVariables to SavedVariables.old
5. Check in-game to see if the if the issues persist.

If the issue does not persist, then one of your add-ons is creating the issue. Try re-enabling your preferred add-ons one-by-one in oder to determine which is causing the problem.

If issues persist:

1. Open the game and go to the settings menu [Esc].
2. Go to each subsection, Social, Gameplay, etc. and reset all settings to defaults.
3. Once this is done, try starting the game again.

If after resetting to default and clearing your add-ons and the issue continues, turn off your PC completely, reboot your router and try again.

Mudslinger

tried both still same, also I can not get a screenshot as when I get the error 3 it wont take a screenshot

kyle.wilson

Hit printscreen,
then paste it to paint. (ctrl-v)
Save as JPG.
Then post it.

Mudslinger

Kyle.wilson did you see what I said, IT WILL NOT PRINT SCREEN !