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fix

charley222
charley222
✭✭✭✭
i play from release last time i play is 6 month ago have any issue , i just log today and the game freez every 5 sec Oo , i play a lot of other game and have any issue , only this game now , i guess eso follow the tradition , i bet the game have new patch ?
Edited by charley222 on October 20, 2017 10:01PM
the wall of the covenant
  • ZOS_Bill
    ZOS_Bill
    admin
    The sporadic freezes you are now getting in game every 5 seconds could be the result of connection issues or problems with the game files. To get started in resolving this behavior, you can go through the troubleshooting below.

    Check graphics card drivers and settings

    Download and install latest drivers for your graphics card:


    Download Windows updates

    Download and install the latest version of DirectX here.

    Download and install the Visual C++ update here.

    To ensure there are no issues, you should check that you have all Windows updates installed (using Windows Update), including both the required and optional updates. After running all of the required updates, please reboot your computer for the changes to take effect. Once you have rebooted your machine, you should check to see if any additional updates are now available. You may need to update and restart your machine multiple times before all updates are installed.


    Repair the game client

    To repair the game client, open the ESO Launcher, click Game Options, and then select Repair.

    PC_LAUNCHER_REPAIR.PNG


    Remove any mods or add-ons

    Turn off or remove all mods or add-ons you have installed.


    Please let us know if you are still having issues or not after going through everything listed above.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • charley222
    charley222
    ✭✭✭✭
    ZOS_BillE wrote: »
    The sporadic freezes you are now getting in game every 5 seconds could be the result of connection issues or problems with the game files. To get started in resolving this behavior, you can go through the troubleshooting below.

    Check graphics card drivers and settings

    Download and install latest drivers for your graphics card:


    Download Windows updates

    Download and install the latest version of DirectX here.

    Download and install the Visual C++ update here.

    To ensure there are no issues, you should check that you have all Windows updates installed (using Windows Update), including both the required and optional updates. After running all of the required updates, please reboot your computer for the changes to take effect. Once you have rebooted your machine, you should check to see if any additional updates are now available. You may need to update and restart your machine multiple times before all updates are installed.


    Repair the game client

    To repair the game client, open the ESO Launcher, click Game Options, and then select Repair.

    PC_LAUNCHER_REPAIR.PNG


    Remove any mods or add-ons

    Turn off or remove all mods or add-ons you have installed.


    Please let us know if you are still having issues or not after going through everything listed above.

    playing dragon age np wow np poe np gw2 np sf5 np all my game run great np
    playing eso for the last 3 year comeback from 6 month break but now the game freeze , sure guy i dont expect you told me , your last update bring some issue i know is going to be my pc or microsoft fault but np already make graphic update and repair the game file still same issue , next step delete and download the game again , going to give some update later peace
    the wall of the covenant
  • charley222
    charley222
    ✭✭✭✭
    i guess better to bump and honest maybe that why i play orc
    ok the issue is from my side the svchost put 100% cpu usage , so i just have to delete firefox and everything It's A-OK

    Edited by charley222 on October 20, 2017 9:57PM
    the wall of the covenant
  • Dracofyre
    Dracofyre
    ✭✭✭✭
    delete firefox? what they do with online games?
  • charley222
    charley222
    ✭✭✭✭
    Dracofyre wrote: »
    delete firefox? what they do with online games?
    sometime browser not working very well because a lot of issue memory leak , virus from watching free stream ect ,,, and after will just put your cpu usage to 100% , and after you start your game your cpu dont have anymore room to working properly , i hope you understand if not just google :) is easy to test just open your browser and open some web page and look the cpu usage and close it and look again

    Edited by charley222 on October 21, 2017 1:06AM
    the wall of the covenant
  • Dracofyre
    Dracofyre
    ✭✭✭✭
    are you saying Firefox can slowly fill up memory disk space? even i empty those temps.
    i might ask my nephew and see if he knew about leaks and disconnection, i may ask hom to check Contana, i do want to rid of background activities, since i no longer able to check task manager, it just blink away.
  • charley222
    charley222
    ✭✭✭✭
    Dracofyre wrote: »
    are you saying Firefox can slowly fill up memory disk space? even i empty those temps.
    i might ask my nephew and see if he knew about leaks and disconnection, i may ask hom to check Contana, i do want to rid of background activities, since i no longer able to check task manager, it just blink away.

    in my case just to delete my browser and reinstall fix all my issue :) this take less of 2 min and cost nothing to try , i lost any link or configuration
    https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
    https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

    browser most of the time is the first place you receive malware , so this make sense the browser dont always run properly ,
    sorry for my bad english i`m french good luck :)
    the wall of the covenant
  • Dracofyre
    Dracofyre
    ✭✭✭✭
    np, and thanks/merci. my nephew will check my pc for any other 'flaws" tommorrow.
    i knew few common french words, Alex Dumas is one of my fav author for musketeers saga.
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