How to fix crash problems

cord587 · October 2017

Whenever I start ESO up on my computer (Windows 7 32bit) it gets halfway through the beginning cinematic and then gives me a report that ESO has stopped working and I have tried everything to fix it but nothing works. even if I skip the beginning it goes to a loading screen and says the same thing nowhere on the internet can i find an answer to this problem my computer meets the requirements so I can't figure this out please help any advise is helpful.

Nestor · October 2017

I thought the 32 Bit was no longer supported. If it still is, it probably won't be for long.

Do you have a 64 Bit Version of Windows 7? If so, set the launcher to use the 64 Bit Client.

If you have 32 bit Windows, best thing to try first is to disable ALL addons and see if the game will launch.

cord587 · October 2017

That might be the problem then. I don't have a 64 and I tried that already. I will get a 64 and try it then . Thank you

vamp_emily · October 2017

Is this your first time trying to play or did you just started experiencing these problems recently?

You might find this useful:
https://help.elderscrollsonline.com/app/answers/detail/a_id/27744/~/what-should-i-do-if-eso-keeps-crashing-while-using-32-bit-windows%3F