The Elder Scrolls Online

Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Login Error

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Aurie
Aurie
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I'm getting this message when I try to log in today.

The full message says:

Login failed. Your username or password may be incorrect or inactive at this time. If you purchased the game though Steam, please start the game via the Steam Client to login.

Is anyone else getting this? Does it have anything to do with the current ESO Store and Account System maintenance in progress?

Regarding the message itself, for the record, my login details are not inaccurate and my account is active. Nor is my version of the game a Steam purchase.

@ZOS please can you clarify?
  • MasterBruslie
    MasterBruslie
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    Me too.

    Maybe because for the "[IN PROGRESS] ESO Store and Account System for maintenance – October 11, 6:00AM EDT (10:00 UTC)"?!
  • ZOS_KatP
    ZOS_KatP
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    Hey all,

    Since there are other threads about this issue, we've decided to close this one. Please continue this discussion in this thread.

    Thanks,
    KatP
    Staff Post
This discussion has been closed.