BIG THANKS! ZOS SYSTEM IS BROKEN!

FafiQ_xP

What's going on? for some time I stopped playing elder scrolls online I was away for some time After returning home I want to play and when login error okey, I tried to log on to the web. It was written that your account has been suspended. I sent a ticket to support and support told me that my account was suspended because my account had access to stolen accounts. At that moment, I wished it was just a bad dream. The following days I tried to solve my support. support still wrote the same thing: my account was permanently blocked and did not want to solve it. Then I tried to solve through the forum I wrote a post and answered @ZOS_BillE I tried to explain my problem. I sent him the ticket number he checked it and wrote me basically the same support. THANKS @ZOS_BillE did not respond to other messages. I'm innocent, I have not stolen anything from anyone. Support and Forum does not solve my problem. I lost time, money. for nothing. THANKS ZOS! THANKS! -_- ........ what do you think about it?

Darkestnght

Seems to me that if you have done no wrong and they claim you have, they should show some evidence that you have.

Merlin13KAGL

Know what else is broken? Apparently everyone's capslock every time they decide to make a rant thread.

Did you not check your email the entire time you were gone? Seems like some details are missing here.

FafiQ_xP

Sorry for caps lock but support does not solve my problem. I need it to be visible.

Tandor

You won't get any answers on the forum, and we won't get the full story.

If you're truly innocent then you need to ask Support to escalate your case to a senior manager, if you're not then you need to learn from it and move on. I'm not claiming one way or another, like I said we never know the full story on the forum as we only ever see one side of the exchange.

FafiQ_xP

how do I write support if it does not respond after 5 days?

ZOS_Bill

We have closed this thread as it's a duplicate of the thread here.