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• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

EU server issues

Faythsrequiem
Faythsrequiem
✭✭
I managed to log in for a little bit, but then UI froze and game crashed. Every time I try to log back in I get either "server unavailable" or "server connection has timed out" messages. I've checked to make sure game is fully updated, have rebooted XB1, checked that internet/router connection is good, switched to NA server (which I can log onto no problem) then back, but still cannot log back onto EU server. I know I'm not the only one having this problem; several other guild members are also having issues logging in (speaking through Facebook), as well as seeing several threads about it on the Xbox One support forum. I'm currently in the process of re-installing the game, which I really shouldn't have to do just to be able to log in and play. I'll update this post once re-installation is done as to whether I'm able to log back onto the EU server or not.

Update:
Finished re-installing and that seems to have corrected whatever the issue was as I'm now able to log onto the EU server.
Edited by Faythsrequiem on September 22, 2017 7:09AM
"Anything worth having is worth working for. Anything worth working for is worth sacrificing for. Anything worth sacrificing for is worth dying for."
  • saxgooner
    saxgooner
    ✭✭✭
    I was getting message about unable to retrieve game update
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