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Authenticator

Jiandao
Jiandao
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Hi,

Other MMOs have Authenticator apps adding an extra layer of account security. They are not new.

It wouldn't surprise me if this has been asked for before on this forum, but I think it's a good time to raise the subject again.

ZOS asks me for email verification when I buy crowns so why not add an Authenticator app?

Good hunting!
  • Remag_Div
    Remag_Div
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    Agreed.

    Smartphone app similar to what Blizzard has.
  • WaltherCarraway
    WaltherCarraway
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    When someone lost their phone blablabla...
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  • Mady
    Mady
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    +1
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  • nine9six
    nine9six
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    Talked about this with a friend this morning, due to recent events. I'd love one.
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • Runs
    Runs
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    Try logging into the game from someone else's computer, even in your own home, it will ask for email verification.

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  • idk
    idk
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    While I'd like an encryption key, as the OP is suggesting, ESO does have a second layer. When we log in from a new device it requires us to enter a code we receive via email. Of course the smart thing is to not use the same PW for everything so someone getting access to your email doesn't have access to other accounts.
  • PlagueSD
    PlagueSD
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    Not needed. I get an email whenever I log in from an "unknown" IP address. That's basically the same thing.

    Besides, the email I use for gaming is NEVER used anywhere else. My friends/family don't even know it.
  • Orange_fire_dragon
    Orange_fire_dragon
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    Dont think this relates to Steam users though since you cannot log into ESO with Steam linked account unless you use launcher via Steam. (Steam has authenticator)

    But yes, that would be nice addition to security. Reading this post I hear there is email trigger too so make sure your email is secure to have the most right now.
  • Jiandao
    Jiandao
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    I'm not sure how much detail we can discuss on here, but it seems that email verification can be bypassed in certain conditions.

    I'm not an expert, but would an Authenticator app also be bypassed under those conditions?

    We may not be allowed to discuss such here, but maybe ZOS can think about it.
  • Sovjet
    Sovjet
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    We definitely need a two factor authentication app or some kind, then we can remove the always long taking mails or have them both :smile:@ZOS_GinaBruno @ZOS_JessicaFolsom
    Edited by Sovjet on August 16, 2017 6:49PM
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  • cyx54tc
    cyx54tc
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    Jiandao wrote: »
    I'm not sure how much detail we can discuss on here, but it seems that email verification can be bypassed in certain conditions.

    I'm not an expert, but would an Authenticator app also be bypassed under those conditions?

    We may not be allowed to discuss such here, but maybe ZOS can think about it.

    yea you can bypass both of them by acquiring the auth token and fake a MAC address
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