Xbox Login broken - Syncing???

Jailbirdy

When I try to log into the game through Xbox NA, it is saying "Unable to sync data".

Tried:

Multiple attempts
Reset box
tried 2 different accounts

dvcod

Same here...not sure what is going on!!!

Jailbirdy

Checked:

Xbox Live Status
Services


Normal
Xbox Live Core Services
Signing in; creating, managing, or recovering an account; search



Normal
Purchase and Content Usage
Buying items, redeeming codes, or downloading purchases



Normal
TV, Music and Video
Live TV; Groove or Movies & TV video store, including browsing, purchasing, downloading, and streaming



Normal
Social and Gaming
In-game matchmaking, cloud storage, finding friends, Game DVR, leaderboards, avatar editing, or pictures

Games


Normal
All games are operating normally.
Website


Normal
Website
Web search, forums, help content, or Xbox.com availability

TheMCPanda

It has to be on xbox side and they just haven't noticed because I just tried 3 other games and they all gave the same issue for me and some of my friends

TheUrbanWizard

Same. Power cycling and signing out did nothing for me.

Hammy01

Having the same issue now, I was just on about 1 hour ago and then logged out to do some shopping and now I cannot get back into the game!

@ZOS_GinaBruno , @ZOS_JessicaFolsom ... any idea what is going on?

I am on XBOX EU

Jailbirdy

Hammy01 wrote: »

Having the same issue now, I was just on about 1 hour ago and then logged out to do some shopping and now I cannot get back into the game!

@ZOS_GinaBruno , @ZOS_JessicaFolsom ... any idea what is going on?

I am on XBOX EU

yes, I cannot log into any of the online games, so it must be xbox live related. I have put a post in there forums since they are not showing problems in the server status yet.

Jailbirdy

Just got a text status update from Xbox Live:


Xbox Live Status
Services

Limited
Xbox Live Core Services
‎8‎/‎4‎/‎2017‎ ‎9‎:‎07‎:‎22‎ ‎AM
Signing in; creating, managing, or recovering an account; search
Affected platforms:
Xbox One
Xbox 360
Xbox on other devices
Xbox on Windows 10
Affected services:
Signing into Xbox Live,Party
Latest update:
We are aware that some members may be having problems signing in to Xbox Live. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

ZOS_JessicaFolsom

Jailbirdy wrote: »

Just got a text status update from Xbox Live:


Xbox Live Status
Services

Limited
Xbox Live Core Services
‎8‎/‎4‎/‎2017‎ ‎9‎:‎07‎:‎22‎ ‎AM
Signing in; creating, managing, or recovering an account; search
Affected platforms:
Xbox One
Xbox 360
Xbox on other devices
Xbox on Windows 10
Affected services:
Signing into Xbox Live,Party
Latest update:
We are aware that some members may be having problems signing in to Xbox Live. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

Thank you, @Jailbirdy. Confirming that this is an Xbox Live issue (see the Xbox Live Status page link below.) We're getting messaging up now to let everyone know.

https://support.xbox.com/en-US/xbox-live-status

Cpt_Teemo

PC NA is having problems too not sure why they didn't add it

ZOS_JessicaFolsom

Kyle1983b14_ESO wrote: »

PC NA is having problems too not sure why they didn't add it

We aren't seeing any outages currently for PC-NA. What issue are you experiencing, @Kyle1983b14_ESO?

akl77

Ps4 na server got lots of problems today too. Lag like crazy, got kicked 6 times.
Note: I play every day over a year now, I know what is normal and what is not. Today is definitely not normal, the lag and dc is crazy high. Got kicked from server is not fun ZOS!

Elsonso

Kyle1983b14_ESO wrote: »

PC NA is having problems too not sure why they didn't add it

I wasn't having any problems on PC NA this morning...

Jailbirdy

ZOS_JessicaFolsom





Xbox Live has corrected and resumed service, I was able to login at 10:06 Am EST on the Xbox NA server.

xosaara137ox

Don't think that this was an issue with XBL since I was on playing ME:A the whole time I couldn't access ESO. "No valid internet connection" was the error I was getting...in only ESO.

ZOS_JessicaFolsom

xosaara137ox wrote: »

Don't think that this was an issue with XBL since I was on playing ME:A the whole time I couldn't access ESO. "No valid internet connection" was the error I was getting...in only ESO.

Thank you! Our Live team has also confirmed the same and are putting up messaging.

Cpt_Teemo

lordrichter wrote: »

Kyle1983b14_ESO wrote: »

PC NA is having problems too not sure why they didn't add it

I wasn't having any problems on PC NA this morning...

I couldn't login for like 30 mins so many errors

ZOS_JessicaFolsom

Kyle1983b14_ESO wrote: »

I couldn't login for like 30 mins so many errors

What errors were you getting? Do you remember the numbers or error messages?

Silufadumar

Hi, I've been trying to log in to the EU server on Xbox for the past hour, keep getting a message telling me its due to an unexpected internal error.
Whats going on ZOS?

ZOS_JessicaFolsom

We're looking into it, @Silufadumar. Thank you!

Jailbirdy

not again......

Silufadumar

Well I'm back on, so thanks whoever for whatever they did.
Cheers ZOS.