I'm having a bit of an issue. My character is stuck, and using the "/stuck" command or navigating to the customer support menu doesn't work. As I select the "get me unstuck" option, I am kicked from the server with Error 318 for "excessive message (i.e. spamming). I'm on PC with windows 10 OS. I've searched the knowledge base through customer support, but didn't see the option to resolve this one. Any one else encounter this or know a resolution? Could submitting a ticker on another character in-game help?