Grouping Issue now?

MasterSpatula

Zalicius wrote: »

Thank goodness I put in a ticket:

"Greetings!

Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."

I mean, look. Just because 24-hour support is the very barest minimum standard of service for any company that provides a 24-hour product simultaneously across all time zones doesn't mean you should expect the... umm... barest minimum level of support.

bottleofsyrup

@ZOS_KaiSchober Save us!

Pumpkin_pants

im scared

Magdalina

Who needs grouping in an MMO anyway?

Nemesis7884

The activity group tool thingy works for me MAYBE 50% of the time

The_Old_Goat

Entering Cyrodiil does not work, once you exit Cyro, you're returned to the group.

FIRE_PANTHER_321

Im permanently stuck in queue for everything without being able to leave or actually queue for anything

adeptusminor

Still stuck, please fix this, the offline dead bodies of these random people are really starting to stink!

Zalicius

MasterSpatula wrote: »

Zalicius wrote: »

Thank goodness I put in a ticket:

"Greetings!

Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."

I mean, look. Just because 24-hour support is the very barest minimum standard of service for any company that provides a 24-hour product simultaneously across all time zones doesn't mean you should expect the... umm... barest minimum level of support.

This is ridiculous. I've never heard of an MMO not providing 24 HR support.

FrancisCrawford

Luckily, I almost always group just with my wife.

So while we couldn't duo with the pair of characters we wanted to, we could still play with others.

AoDD33pfri3d

swifty3174 wrote: »

Stuck in Banished Cells, what did I do to get put in there?

You have been banished by the daedric gods

StackonClown

Zalicius wrote: »

MasterSpatula wrote: »

Zalicius wrote: »

Thank goodness I put in a ticket:

"Greetings!

Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."

I mean, look. Just because 24-hour support is the very barest minimum standard of service for any company that provides a 24-hour product simultaneously across all time zones doesn't mean you should expect the... umm... barest minimum level of support.

This is ridiculous. I've never heard of an MMO not providing 24 HR support.

'Your call is important to us.. you are... number.... three hundred..and..twenty..five in the queue - please wait!.. in the meantime, we have been spending thousands of hours designing items you can buy in the crown store - please go ahead and check them out!!!'

Heruthema

Having the same problem on PC/NA server. Can not disband or leave current group.

azfardajiwang

working as intended

Tasear

swifty3174 wrote: »

Stuck in Banished Cells, what did I do to get put in there?

Better than white gold tower

Heruthema

azfardajiwang wrote: »

working as intended

Do you mean the group issue or the fact that support is not available?

Lauranae

Support works only from 9am to 10am est, 1 hour per day per week ........

UPDATE : i was very lucky, an offer to group popped up asking if i was ready, i said no. Its sad because i really wanted to do some heals group, but no way i will stay in group finder when it is not working.

Though the game now refuse me to even form a group. And while i am not anymore in queue, i still can hear the refresh from group finder queue
Its reall weird

TazESO

Just got up, glad I missed all of fun. Good thing this was not one of my wake up a 3AM, can't sleep, let's get a few hours of ESO time in, lol. It's now 6:23 AM here, gotta get ready for work. Good luck, all!

Lauranae

well back in few hours then, i do not feel to play the game like this. Will wait for the fix.

mewcatus

Stuck too. Please help. I have commitment issues. Specifically forced ones

tamrielwinner

This should have been fixed 5 hours ago while it was night.

Magdalina

It's actually amusing how few people seem to be complaining as opposes to when server goes down. Does this issue not impact everyone or are most people at this point simply solo players not impacted by this?

bottleofsyrup

Now I can't even leave the zone I'm in. Getting permanent loading screens trying to port anywhere outside of Auridon. Smfh...

Lauranae

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober hello!!! *wave* are you going to do something before the week end????

We can not group, form a group, if we enter group finder queue we can not leave it, and still no answer at all from anyone at ZoS ??

Honnestly if i can not team with my husband on week end, then i thin i will just loose my interest for the game, but well seems that you dont care if some of us are still having problems.

ZOS_JessicaFolsom

Hi folks,

Apologies for the delay in responding about the grouping issues that cropped up overnight. Early this morning, we tweaked a few things that we had hoped resolved the grouping issues that emerged on all servers. These measures worked earlier in the week when the same issues cropped up. Clearly the issues are still present, so we're investigating. Stand by, and thank you for your patience.

JKorr

Red banner at the top of the page.

We are currently investigating issues with grouping on all megaservers. Thank you for your patience.

Lauranae

ZOS_JessicaFolsom wrote: »

Hi folks,

Apologies for the delay in responding about the grouping issues that cropped up overnight. Early this morning, we tweaked a few things that we had hoped resolved the grouping issues that emerged on all servers. These measures worked earlier in the week when the same issues cropped up. Clearly the issues are still present, so we're investigating. Stand by, and thank you for your patience.

Thanks for answering and giving us news.

For information, i just tried right now, and grouping even without GF is not working.

Also i am not in queue at all but i still can hear the sound as if i was on GF and there was a refresh going on.

Pops_ND_Irish

They know they are on it !

Agalloch

How it's possible to a MMO in 2017 to happen this???


Grouping is vital for a MMO.

ZOS , pls hire other coders for gruping feature of ESO

Group finder tool is working in every MMO on the market.

ESO is the only one who have problems with it.

MurderMostFoul

BenzZos wrote: »

Stuck in activity finder group, can't do any group content until this gets fixed.

Everyone in zone chats for multiple zones can confirm everyone in the entie Xbox NA server has this issue.

FIX NOW.

Same here on xbox NA