Game crashes on main login screen when pressing A to login everytime

mxrider420znrb18_ESO

Game crashes on main login screen when pressing A to login since tuesday, played fine until sunday and when i tried to play tuesday the game crashes everytime when i try to login, i've tried deleting the save so it downloads it again, re-downloaded the whole game plus patch and tried a factory reset on console but it didnt fix it.

By the way im on alpha system updates on xbox and the last time it updated was on saturday 09 so i know its not the system update as i played saturday and sunday without problems.

Please fix this problem or give me a solution for it.

My gamertag is Mxrider420z

Is anyone else having the same problem?

mxrider420znrb18_ESO

i've deleted the save on the console and the cloud and it fixed it and kept my characters