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bump for help - the email service got this person no where for 3 weeks - no game chat at all in NA server. He has erased and redownloaded game, changed to static IP, and ZOS has checked his GT to make sure it is in line with the game.
@ZOS_GinaBruno@ZOS_GinaBruno Please help! He's in my guild and it makes it impossible to play anything with him in an XBL party that lags us all out constantly. There has to be something that the customer service overlooked
The only thing I can think is if one of these ports is to specifically do with chat and is closed:
All Platforms
TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 24300 through 24331
TCP Port 80
TCP Port 433
Xbox One Ports
UDP Port 88
UDP Port 5060
UDP Port 5062
UDP Port 6250
UDP Port 3478 through 3479
UDP Ports 12000 through 32000
UDP and TCP Port 53
UDP and TCP Port 3074
TCP Port 80
TCP Port 433
PC EU Tempora Jof, Daggerfall Covenant, Breton, Sorcerer, Vampire: "Being good is hard..."
Jurfi da Nord, Aldmeri Dominion, Nord,Warden, Vampire: "Serving my own needs is easy."
Randal the Second, Ebonheart Pact, Dark Elf, Dragonknight: "I refuse to feel the ex-slaver guilt I have."
Inos sal'Ma'Nefic, Aldmeri Dominion, Imperial, Templar: "Heals by accident count, eh? Eh?"
Desdenada Jof, Ebonheart Pact, High Elf, Sorcerer: "Righteousness is its own edict."
Joffi da Rat, Aldmeri Dominion, Wood Elf, Nightblade: "Bah, this is not the way..."
Indigo sal'Ma'Nefic, Daggerfall Covenant, Redguard, Dragonknight: "For glory!"
Wow... weird. And sorry, no. I only had the one. I think you might be on to it. If is a gamertag issue, that makes it a Microsoft support issue
"Bah... This is not the way... "
PC EU Tempora Jof, Daggerfall Covenant, Breton, Sorcerer, Vampire: "Being good is hard..."
Jurfi da Nord, Aldmeri Dominion, Nord,Warden, Vampire: "Serving my own needs is easy."
Randal the Second, Ebonheart Pact, Dark Elf, Dragonknight: "I refuse to feel the ex-slaver guilt I have."
Inos sal'Ma'Nefic, Aldmeri Dominion, Imperial, Templar: "Heals by accident count, eh? Eh?"
Desdenada Jof, Ebonheart Pact, High Elf, Sorcerer: "Righteousness is its own edict."
Joffi da Rat, Aldmeri Dominion, Wood Elf, Nightblade: "Bah, this is not the way..."
Indigo sal'Ma'Nefic, Daggerfall Covenant, Redguard, Dragonknight: "For glory!"
I think someone at ZOS needs to confirm the gamer tag they have is linked to his characters. I truly think that is where the problem is, but we can't get anyone to go back in and check.
He has called Microsoft over and over and they keep saying its on the game side (which I agree since it works on the EU server, but not the NA server).
He also emailed support again, and they told him they could not confirm his GT. I don't understand this, but they aren't very helpful.
Can someone - anyone help?? This is insane - we all paid for the game and pay our $15 a month, and he can't even speak in chat? Thats kind of lame.
I have the same problem but reversed.
Im playing on EU.
The Chat is working on NA but not on EU.
Your Support says I have to contact microsoft.
And Microsoft says I have to contact you.
It is frustrating. Please help.
Deutscher Spieler | Xbox One: Librom
Champion 470+ Meredith Thalwyn: Breton | Magicka Templar | Healer Senah'ra: Khajiit | Stamina Nightblade | Damage Dealer
If you've changed your gamertag...that is why or possibly it is something Xbox related like your settings in terms of child account or the social settings.
Edited by NewBlacksmurf on July 19, 2017 11:47AM
-PC (PTS)/Xbox One: NewBlacksmurf
~<{[50]}>~ looks better than *501
I understand, but thats the only way to fix it. My buddy (OP) didn't want to either.
Unfortunately, that is not a fix, but rather a band-aide. It's treating the symptom whilst the cause remains untreated by either Microsoft or ESO. I'm guessing, because they don't talk to each other and find a solution. Doctors rarely do, of patients or computers.
"Bah... This is not the way... "
PC EU Tempora Jof, Daggerfall Covenant, Breton, Sorcerer, Vampire: "Being good is hard..."
Jurfi da Nord, Aldmeri Dominion, Nord,Warden, Vampire: "Serving my own needs is easy."
Randal the Second, Ebonheart Pact, Dark Elf, Dragonknight: "I refuse to feel the ex-slaver guilt I have."
Inos sal'Ma'Nefic, Aldmeri Dominion, Imperial, Templar: "Heals by accident count, eh? Eh?"
Desdenada Jof, Ebonheart Pact, High Elf, Sorcerer: "Righteousness is its own edict."
Joffi da Rat, Aldmeri Dominion, Wood Elf, Nightblade: "Bah, this is not the way..."
Indigo sal'Ma'Nefic, Daggerfall Covenant, Redguard, Dragonknight: "For glory!"