Constant crashing

aldacronrwb17_ESO

I'm running Windows 10, Radeon rx 480, Intel i5 7500. I played the Morrowind early access on this system just fine, but about a week or so after launch, I started crashing every time I play. At first it was generating crash reports and I was sending them off. Then the crashes started bringing down the whole system, with no crash reports generated. I've tried adjust graphics settings, disabling/deleting all addons, reinstalling the game, running in Windowed mode... still crashes every time I play. Indoors, outdoors, sometimes after a few minutes of starting, sometimes after an hour.

In windowed mode, it's not actually a crash, just a black window. The music and sfx still play in the background. Today, I right-clicked the window icon after the first occurrence and a new ESO window opened, taking me through all of the first-time launch stuff again (gamma adjustment, privacy policy, etc...). I looked in the "My Documentss/Elder Scrolls Online" folder to see if it had overwritten all the stuff in the "live" directory, but instead found a new subdirectory called "ESO_BUILD_BRANCH". This, too, crashed.

In both live and the build branch dirs, the error directory is empty. But the client.log in both shows a similar story: a DX error code of 887a0005. From live/client.log:

2017-07-10T23:59:38.105+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:38.106+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:38.106+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:38.115+09:00 Failed to create index buffer: hr=887a0005

2017-07-10T23:59:38.115+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:45.409+09:00 Failed to create index buffer: hr=887a0005

2017-07-10T23:59:45.409+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:45.458+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:45.708+09:00 Failed to create index buffer: hr=887a0005

2017-07-10T23:59:45.708+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-10T23:59:56.510+09:00 Failed to create vertex buffer: hr=887a0005

And similarly, from ESO_BUILD_BRANCH/logs/client.log:

2017-07-11T00:00:02.926+09:00 HardwareEval: Card: Radeon (TM) RX 480 Graphics Driver 22.19.171.257 Fill Rate(billion/sec):15.870200

2017-07-11T00:24:44.434+09:00 Failed to create vertex buffer: hr=887a0005

2017-07-11T00:24:44.462+09:00 Failed to create vertex buffer: hr=887a0005

...

Followed by 100 lines (counting empties) of the same thing -- no index buffer errors here.

Luckily, I can play on my MacBook Pro just fine, but it's a 13" with the Intel GPU, so it's not the best experience. Is there more info I should submit?

AboKor

aldacronrwb17_ESO wrote: »

I'm running Windows 10, Radeon rx 480, Intel i5 7500. I played the Morrowind early access on this system just fine, but about a week or so after launch, I started crashing every time I play. At first it was generating crash reports and I was sending them off. Then the crashes started bringing down the whole system, with no crash reports generated. I've tried adjust graphics settings, disabling/deleting all addons, reinstalling the game, running in Windowed mode... still crashes every time I play. Indoors, outdoors, sometimes after a few minutes of starting, sometimes after an hour.

I have everything absolutely the same!! and the same time!! Got this problem ~ 15 July

LordFrank

Doesn't matter what you submit, this game is crashing on pcs and consoles nonstop since Morrowind and they haven't even ACKNOWLEDGED it. The game has become unplayable for me.

Coni

Mine was playing ok until last week when I replaced my hd and (obviously mistakenly) decided to do a clean install of everything (both Win10 and the game) instead of cloning the old drive. now I am getting exactly the same as the above.

After hitting Play on the Launcher, I get to the password screen but once I press login I just get an endless loading screen or it eventually takes me to the crash report.

The log file is exactly as described above.