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• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Crown Store item issue
Eshenya
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A few days ago I purchased both the "Cosmetic Pack: Body Markings" as well as "Cosmetic Pack: Face Markings".
Since time of purchase, regardless of which of the markings I use, it always reverts to my original character look after a short time and randomly. Sometimes it only resets the body markings and other times both body and face markings. There does not appear to be a pattern to it.
Therefore I request a fix within the next 5 working days, or a full refund for both packs given that they do not work as designed.
Kind regards.
Since time of purchase, regardless of which of the markings I use, it always reverts to my original character look after a short time and randomly. Sometimes it only resets the body markings and other times both body and face markings. There does not appear to be a pattern to it.
Therefore I request a fix within the next 5 working days, or a full refund for both packs given that they do not work as designed.
Kind regards.
This one does not appreciate txt tlk, elitism and foul language.
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Eshenya✭✭The issue has been resolved. Thank you for the quick fix!This one does not appreciate txt tlk, elitism and foul language.0