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Stuck running in place after crossing line on the ground

SniperDaria
SniperDaria
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Just bought a new computer which should easily run ESO on Ultra and the game is virtually unplayable because I am constantly encountering lines in the terrain where the textures are all muddy and details have not loaded. If I cross the line I become stuck running in place until the details load in which can take seconds or minutes. This puts me at a huge disadvantage in Cyrodiil as you can imagine.

Specs on my computer:

KPC_zpszuon56ad.png

I have uninstalled/reinstalled the game several times and tried multiple optimizers. Please tell me somebody is familiar with this issue and can tell me how to correct it because I just spent a lot of money on a computer only to find the game less playable than it was on my old computer...

Best Answers

  • SniperDaria
    SniperDaria
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    We might have made some headway on this. A friend who was helping me with it suggested I edit the UserSettings file and I ran in Cyrodiil for several hours last night and again today without getting stuck once. Granted it's too soon to say it's a fix but that was the first time since getting this computer that has happened.

    At his suggestion I edited these two lines:

    SET RequestedNumJobThreads "-1"
    SET RequestedNumWorkerThreads "-1"

    I changed both from -1 to 1 and so far it seems to be working :)
    Answer ✓
  • SniperDaria
    SniperDaria
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    So I can verify now a full day of running in Cyrodiil and zero occurrences of the problem :)
    Answer ✓
  • Jerkling
    Jerkling
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    happens to me too every now and again every since the morrowind patch. thought it's because of my crummy graphics card tho.

    things in general seem to take much longer to load now - the forge building that most cities have can take up to a minute or two to load properly.
    Edited by Jerkling on July 8, 2017 10:25AM
  • Elsonso
    Elsonso
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    Unfortunately, PhotoBucket is not showing me the picture. I block a lot of the javascript junk that they are apparently using.

    I ran across a person a while back who had installed a new graphics card. Turned out that he forgot to connect it to the power supply, so it was running off of the PCI slot power. Naturally, it was not working very good like that, but it did work well enough that this was not noticed right away.

    Without being able to see the system specs, that jumped to mind right away.

    Check the card power connections to make sure that it is plugged in, both to the card and the power supply :smile: , and verify that your power supply is able to support the card.

    Also, do you have other games that you can play that might also not be working on this new system?



    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • AzraelKrieg
    AzraelKrieg
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    This is a common issue that has yet to be resolved. I've encountered it a few times. It's not on the client end so it's not an issue with your machine
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • JasonSilverSpring
    JasonSilverSpring
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    Unfortunately, PhotoBucket is not showing me the picture. I block a lot of the javascript junk that they are apparently using.

    I ran across a person a while back who had installed a new graphics card. Turned out that he forgot to connect it to the power supply, so it was running off of the PCI slot power. Naturally, it was not working very good like that, but it did work well enough that this was not noticed right away.

    Without being able to see the system specs, that jumped to mind right away.

    Check the card power connections to make sure that it is plugged in, both to the card and the power supply :smile: , and verify that your power supply is able to support the card.

    Also, do you have other games that you can play that might also not be working on this new system?



    I wonder about this also. Those max GPU temps seem low for a stress test. I am not sure the GPU is running at full load.

    Also is this issue only in PVP? I have never encountered this since launch. I don't do much PVP though.
  • AzraelKrieg
    AzraelKrieg
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    Unfortunately, PhotoBucket is not showing me the picture. I block a lot of the javascript junk that they are apparently using.

    I ran across a person a while back who had installed a new graphics card. Turned out that he forgot to connect it to the power supply, so it was running off of the PCI slot power. Naturally, it was not working very good like that, but it did work well enough that this was not noticed right away.

    Without being able to see the system specs, that jumped to mind right away.

    Check the card power connections to make sure that it is plugged in, both to the card and the power supply :smile: , and verify that your power supply is able to support the card.

    Also, do you have other games that you can play that might also not be working on this new system?



    I wonder about this also. Those max GPU temps seem low for a stress test. I am not sure the GPU is running at full load.

    Also is this issue only in PVP? I have never encountered this since launch. I don't do much PVP though.

    Definitely not PvP only. I encountered it a few times in Wrothgar.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • SniperDaria
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    Not just in Cyrodiil. There is a spot in Grahtwood in the middle of the Undaunted enclosure where it happens all the time. Here is a Dxdiag report since the image isn't working for everyone.

    System Information
    Time of this report: 7/8/2017, 11:47:29
    Machine name:
    Machine Id:
    Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7693
    BIOS: V22.4
    Processor: AMD FX-8370 Eight-Core Processor (8 CPUs), ~4.0GHz
    Memory: 16384MB RAM
    Available OS Memory: 16332MB RAM
    Page File: 2426MB used, 16337MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.15063.0000 64bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GTX 1050 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 1050 Ti
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_62553842&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 12180 MB
    Dedicated Memory: 4014 MB
    Shared Memory: 8166 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: 2770
    Monitor Id: AOC2770
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Edited by SniperDaria on July 8, 2017 5:02PM
  • AzraelKrieg
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    Again, it's not an issue with your machine. It's an issue with the connection from the client machine to the server and back. The server loses track of where you should be so keeps you running in place for a little bit until it figures it out.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • Elsonso
    Elsonso
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    Again, it's not an issue with your machine. It's an issue with the connection from the client machine to the server and back. The server loses track of where you should be so keeps you running in place for a little bit until it figures it out.

    I don't think the server works that way. I think that the client is semi-autonomous and tells the server where the character is, more as a suggestion than as a fact. The server confirms this periodically by telling the client where the character is. I don't think a disagreement due to the server losing track would result in running in place. If anything, the character would keep bouncing back to a prior location.

    I think the client is responsible for determining collisions, too. The location of mobiles comes from the server, but the static world is known to the client and probably does not require server input. The server might disagree with the client, but that will be after the fact, and I question whether the server even cares. I doubt the server has any interest in collision checking.

    I also think that the client has all of the maps, models, and textures pre-loaded so that it can draw anything in the game at any LOD. I think the client is responsible for determining LOD and drawing what you see. It can draw the basic scene without the server, based on the character's location and the graphics settings. The server would let the client know if there are any changes or updates to that. In any case, I would expect that the client would be able to render the proper LOD.

    So, I think that the local machine and game client is the place to start for low resolution world textures and running in place, not the server. The client is not rendering the game world properly. The client is deciding that the character cannot move to a location. Making sure that this is not because of some fault with the machine is the proper first step, in this case.

    Besides, we cannot fix the server. We might be able to fix our end of the game, if it is something with the computer, not the game client. Starting with the machine makes a lot more sense, if we want the problem fixed. After that, we can move to the game client, and then the server. For that, ZOS has to get involved, and we lose control.

    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • SirAndy
    SirAndy
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    I just spent a lot of money on a computer only to find the game less playable than it was on my old computer...

    What made you think server side lag and general poor ESO client/server netcode could be fixed by buying a new computer?
    confused24.gif
  • SniperDaria
    SniperDaria
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    SirAndy wrote: »
    I just spent a lot of money on a computer only to find the game less playable than it was on my old computer...

    What made you think server side lag and general poor ESO client/server netcode could be fixed by buying a new computer?
    confused24.gif

    lol OK..

    Thanks for chiming in.
  • Elsonso
    Elsonso
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    So I can verify now a full day of running in Cyrodiil and zero occurrences of the problem :)

    Cool! What did you do to fix it? Or, was it some gremlin?
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • SniperDaria
    SniperDaria
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    So I can verify now a full day of running in Cyrodiil and zero occurrences of the problem :)

    Cool! What did you do to fix it? Or, was it some gremlin?

    Scroll up to post #10 :)
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