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Let's see if you guys can help me >.>

Halke
Halke
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I submitted a report (ref # 170623-003099 if it helps) and now the line from ZOS has gone silent.

The game logs me out after ~an hour of gameplay. No error, no crash, no nothing. I am just suddenly at the login screen. This happens even in the middle of combat.

I have reinstalled, I have repaired, I have updated. I have taken down my firewall and made exceptions.

What I do know: It doesn't seem to be a network issue. My partner is on the same network and he never disconnects. I believe it is something to do with my computer as if I log in on his computer I do not get disconnected.

I am at my wits end. I love this game and want to keep playing it, but no one wants a healer that poofs without warning.

Ideas?
  • DanStartheFirst
    DanStartheFirst
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    With all the latency spikes ect I get kicked in the way you describe or kicked for spam so hopefully they fix it soon
  • Halke
    Halke
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    Finally heard a bit from ZOS, sort of. They said according to what they have it is not due to latency. They then suggested, again, that maybe it was addons...in reply to a thread where twice I had tried without addons to see if it would stop to no avail.

    Hope is waning.
  • eso_nya
    eso_nya
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    What r your PCs specs?
  • DanStartheFirst
    DanStartheFirst
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    eso_nya wrote: »
    What r your PCs specs?


    Case: -Dell Dimension 9200

    Motherboard: -Basic Dell BTX board

    CPU -Intel Core 2 Quad Q6700 @3.2GHz

    RAM: -8GB of Kingston generic DDR2 @800Mhz

    CPU Cooler: -Generic Dell copper vapor pipe and fin block air cooler (gets good temps 40 Degrees Celsius under load)

    Video Card: -EVGA Superclocked Gtx 980 1511 Mhz GPU Clock 4001 Mhz Memory clock

    HDDs: -1x 1Tb WD Black @7200 RPM -1x 1Tb Seagate Barracuda @7200 RPM PSU: Dell 375 Watt
  • eso_nya
    eso_nya
    ✭✭✭✭✭
    Recommended PSU for the GTX 980 is 500W, the overclocked version could eat up more even. Tho if this was the issue, the system should shut down instead of logging u out.

    Id also recommend using a SSD and going for 16GB RAM.

    Another thing worth trying: copy the gamefolder from the pc where it is running to the pc where it isnt. u can put it on the 2nd hdd and launch directly from ..\The Elder Scrolls Online\game\client\eso64.exe

    Did u mess around in the ..\Documents\Elder Scrolls Online\live\UserSettings.txt? iirr there where some settings concerning shaders, cpu usage and so on.

    Random guesses: Any errors in the eventlog? gpu drivers crashing? access violations on memory? unknown devices in the device manager? chipset and gpu drivers up to date?

    Open wifi w/ dhcp?
  • DanStartheFirst
    DanStartheFirst
    ✭✭✭
    eso_nya wrote: »
    Recommended PSU for the GTX 980 is 500W, the overclocked version could eat up more even. Tho if this was the issue, the system should shut down instead of logging u out.

    Id also recommend using a SSD and going for 16GB RAM.

    Another thing worth trying: copy the gamefolder from the pc where it is running to the pc where it isnt. u can put it on the 2nd hdd and launch directly from ..\The Elder Scrolls Online\game\client\eso64.exe

    Did u mess around in the ..\Documents\Elder Scrolls Online\live\UserSettings.txt? iirr there where some settings concerning shaders, cpu usage and so on.

    Random guesses: Any errors in the eventlog? gpu drivers crashing? access violations on memory? unknown devices in the device manager? chipset and gpu drivers up to date?

    Open wifi w/ dhcp?

    I mostly posted to see what people would say I've had this rig for 10 years running a 980 for 1 year. no problems at all and I use it for games like eso which use 30% of the power on the 980 runs good no problems get same ping issue on this rig

    Case: -Corsair 900D

    Motherboard: -Gigabyte Z97X-UD5H-BK Black Edition

    CPU: -Intel i7-4790 @4.0 GHz

    RAM: -16GB of Corsair Vegnance DDR3 @1600 MHz

    CPU Cooler: -Corsair H105 Liquid cooling

    Video Card: -EVGA Superclocked GTX Titan X Maxwell 1512 Mhz GPU Clock 3700 Mhz Memory Clock

    SSD: -1TB Samsung EVO 840

    HDDs: -1x 3TB Seagate -2x 1TB Seagate Barracuda

    PSU: -Corsair RM 1000 80 Plus Gold

    Also the 980 is a 180 watt card
    Edited by DanStartheFirst on July 4, 2017 8:54PM
  • Halke
    Halke
    ✭✭✭
    So I just had to send them a screenshot to prove it was happening without addons installed. I guess because I keep putting my addons back on they don't believe that it was happening with it off. So this time I streamed it too. I don't think it will let me link it, but the vod is on my twitch, username is Tal_Raja

    I am getting so frustrated. And the fact that it is only this game is making it worse. Much more intensive games run just fine.
    Edited by Halke on July 4, 2017 11:05PM
  • Hookgrin
    Hookgrin
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    Halke wrote: »
    So I just had to send them a screenshot to prove it was happening without addons installed. I guess because I keep putting my addons back on they don't believe that it was happening with it off. So this time I streamed it too. I don't think it will let me link it, but the vod is on my twitch, username is Tal_Raja

    I am getting so frustrated. And the fact that it is only this game is making it worse. Much more intensive games run just fine.

    No link. I don't see anything after the phrase "streamed it too". When I click on quote, I see all the way up to your username, but nothing after that.
  • xRIVALENx
    xRIVALENx
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    Anything in your Event Logs after the game crashes to login?
    Edited by xRIVALENx on July 5, 2017 12:21AM
  • Halke
    Halke
    ✭✭✭
    Hookgrin wrote: »
    Halke wrote: »
    So I just had to send them a screenshot to prove it was happening without addons installed. I guess because I keep putting my addons back on they don't believe that it was happening with it off. So this time I streamed it too. I don't think it will let me link it, but the vod is on my twitch, username is Tal_Raja

    I am getting so frustrated. And the fact that it is only this game is making it worse. Much more intensive games run just fine.

    No link. I don't see anything after the phrase "streamed it too". When I click on quote, I see all the way up to your username, but nothing after that.

    I broke it apparently lol
    xRIVALENx wrote: »
    Anything in your Event Logs after the game crashes to login?

    Nope. Game doesn't 'crash' per-say either. It looks as if I just logged out.
  • xRIVALENx
    xRIVALENx
    ✭✭✭
    What I find most interesting is that only the Dell computer boots you to the login screen. What is the network adapter on that Dell BTX Motherboard?


    <- EDIT ->
    Have you tried matching the network adapter Link Speed, Advanced and Power Management settings on the Dell BTX Motherboard to that of the network adapter on the Gigabyte Z97X-UD5H-BK Black Edition. They may not be able to match exactly of course, but try getting them as close as possible.
    Edited by xRIVALENx on July 5, 2017 3:46PM
  • DanStartheFirst
    DanStartheFirst
    ✭✭✭
    xRIVALENx wrote: »
    What I find most interesting is that only the Dell computer boots you to the login screen. What is the network adapter on that Dell BTX Motherboard?


    <- EDIT ->
    Have you tried matching the network adapter Link Speed, Advanced and Power Management settings on the Dell BTX Motherboard to that of the network adapter on the Gigabyte Z97X-UD5H-BK Black Edition. They may not be able to match exactly of course, but try getting them as close as possible.

    Both rigs boot to login screen when the ping goes to space using D-link wireless on both it's not my internet as i get a stable 70 ping on us servers for other games and around 200 on european servers i was refering to the 980 working well in the old dell sorry if I caused any confusion
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