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I am on xbox na and have them all. Sometimes you have to dodge roll weapon swap jump up and down thing to target them and make sure you are not accidently targeting the a lore book or something.
I am on Xbox NA and had no trouble collecting them though I did need a map to find them. Are you sure you haven't already collected them? They won't give that option once you have it collected. I found that helpful when I finally got on a run to get them all. I had already collected some and couldn't a second time.
Yeah, sometimes there is that "cannot interact" bug crawling from out under some coded rock... but as has been mentioned, it can be dealt with. Relog usually will take care of it. Weapon swap sometimes too. Or opening and closing inventory (that did it for me last time I ran into that one).