Maintenance for the week of September 29:
• PC/Mac: NA and EU megaservers for patch maintenance – September 29, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• PlayStation®: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
They are not responding to anything here. Pvp performance has been an issue for a very long time. I think the best thing to do at this point is to make sure to leave an accurate review of game performance from where you bought it. I hate leaving negative feedback for any company but consider that you will be saving the next person from this frustration.