Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
PS4 NA, NPCs floating or buried
This has been going on since the one tam update. Some NOCs are buried beneath the floor. others are in the ceiling and require a re-log so you can progress a quest.