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• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
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After 6/12/17 Update game hangs on character list loading screen
Berylin
✭
After the 6/12/17 Update, I got a message that my game needed repair. The repairs took 15 minutes, and then when my game reloaded, it accepted my login, but hung up on the loading screen before I got my character list (the screen with the full-screen art, and the spinning symbol in the lower right corner). I stopped it with Ctrl-Alt-Del to the task manager to stop it, and tried again, with the same result.
After the next Ctrl-Alt-Del stop, I tried rebooting my machine, and got a windows HD error. The chkdsk routine ran for 40 minutes, identified some files with bad links (no meaning file names, alas), and finally got me back to my desktop. I tried again to start the game again, and got past the login smoothly, and again sat on the loading screen for my character list.
I then read the hints at the top of this section about reaching the character list and waiting, So I sat there for 30 minutes, periodically hitting the enter or right-arrow key to prevent a time-out. Still no luck getting off that screen. So I Ctrl-Alt-Del to the task manager to stop it again.
Next I tried completely uninstalling the entire "The Elder Scrolls Online" game (using the Control Panel of course). After that I updated my Windows Driver, just to be sure, and rebooted the machine once more.
Now, with a completely clean, driver updated machine, I downloaded the game (Morrowind version, since I own it) from my account page. After various stages of download and install, I once it reached the familiar login screen, where my account and password was accepted, and once more the game hung up on the loading screen before the character list appeared. Since the install was relatively quick, I thought that perhaps things were still downloading. So I left a weight on a key (to prevent the screen from timing out). Two hours later, the screen was STILL loading hung up in the same place, lower right corner symbol turning, and nothing happening.
At this point, I believe the fault lies not in me, but in the ESO update. Somewhere a file got messed up, and even after a clean reinstall the game simply cannot run.
My hardware information: Dell Aurora PC with Windows 7, i7 2.9 GHz quad-core chip, 12GB RAM, nVidia GTX 770 graphics with 4GB RAM (driver 382.53), Windows is fully updated, security program is BitDefender. The PC runs perfectly fine except for ESO (online works, other games work, other apps work, etc.).
My internet information: 100m bps internet download speed with a cable modem with PC on an ethernet connection to the cable modem, IP is 96.19.243.127 in Meridian Idaho.
My account name: Berylin
My monthly subscription comes up for renewal in a few days. If I can't get into the game by then, I'll have no choice but to cancel my subscription and find a different MMORPG.
After the next Ctrl-Alt-Del stop, I tried rebooting my machine, and got a windows HD error. The chkdsk routine ran for 40 minutes, identified some files with bad links (no meaning file names, alas), and finally got me back to my desktop. I tried again to start the game again, and got past the login smoothly, and again sat on the loading screen for my character list.
I then read the hints at the top of this section about reaching the character list and waiting, So I sat there for 30 minutes, periodically hitting the enter or right-arrow key to prevent a time-out. Still no luck getting off that screen. So I Ctrl-Alt-Del to the task manager to stop it again.
Next I tried completely uninstalling the entire "The Elder Scrolls Online" game (using the Control Panel of course). After that I updated my Windows Driver, just to be sure, and rebooted the machine once more.
Now, with a completely clean, driver updated machine, I downloaded the game (Morrowind version, since I own it) from my account page. After various stages of download and install, I once it reached the familiar login screen, where my account and password was accepted, and once more the game hung up on the loading screen before the character list appeared. Since the install was relatively quick, I thought that perhaps things were still downloading. So I left a weight on a key (to prevent the screen from timing out). Two hours later, the screen was STILL loading hung up in the same place, lower right corner symbol turning, and nothing happening.
At this point, I believe the fault lies not in me, but in the ESO update. Somewhere a file got messed up, and even after a clean reinstall the game simply cannot run.
My hardware information: Dell Aurora PC with Windows 7, i7 2.9 GHz quad-core chip, 12GB RAM, nVidia GTX 770 graphics with 4GB RAM (driver 382.53), Windows is fully updated, security program is BitDefender. The PC runs perfectly fine except for ESO (online works, other games work, other apps work, etc.).
My internet information: 100m bps internet download speed with a cable modem with PC on an ethernet connection to the cable modem, IP is 96.19.243.127 in Meridian Idaho.
My account name: Berylin
My monthly subscription comes up for renewal in a few days. If I can't get into the game by then, I'll have no choice but to cancel my subscription and find a different MMORPG.
0
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Berylin✭I cannot find a way to send a problem report to Zenimax about this, and of course cannot get into the game to send a report from there. Please advise about what to do! (Cute trollish remarks are NOT helpful in this case.)
0 -
MorphianSoul ShrivenSame problem here. Game stuck in perpetuum loading screen before loading character list after last update.0
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Berylin✭I ran the Game Consultant program and got this report:
System Information
Time of this report: 6/13/2017, 01:38:02
Machine name: ALIEN
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 12288MB RAM
Available OS Memory: 12278MB RAM
Page File: 4050MB used, 20505MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_37763842&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U2415
Monitor Id: DELA0B9
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 22.21.0013.8253 (English)
Driver Version: 22.21.13.8253
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/7/2017 19:35:39, 16436488 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-52C4-11CF-CF7B-7B171BC2DB35}
Vendor ID: 0x10DE
Device ID: 0x1184
SubSys ID: 0x37763842
Revision ID: 0x00A1
Driver Strong Name: oem71.inf:NVIDIA_Devices.NTamd64.6.1:Section024:22.21.13.8253:pci\ven_10de&dev_1184
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_37763842&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Dell U2412M(Digital)
Monitor Model: DELL U2412M
Monitor Id: DELA07A
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 22.21.0013.8253 (English)
Driver Version: 22.21.13.8253
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/7/2017 19:35:39, 16436488 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-52C4-11CF-CF7B-7B171BC2DB35}
Vendor ID: 0x10DE
Device ID: 0x1184
SubSys ID: 0x37763842
Revision ID: 0x00A1
Driver Strong Name: oem71.inf:NVIDIA_Devices.NTamd64.6.1:Section024:22.21.13.8253:pci\ven_10de&dev_1184
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/7/2010 16:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (HDMI) (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/7/2010 16:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: DELL U2415-8 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_38423776&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0034.0027 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/7/2017 19:35:39, 218712 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/7/2010 16:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Screaming Bee Audio)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: ScreamingBAudio64.sys
Driver Version: 3.00.0000.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/29/2016 19:14:02, 54000 bytes
Cap Flags: 0x0
Format Flags: 0x0
Description: Microphone FP (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2010 16:16:24, 697816 bytes
Cap Flags: 0x0
Format Flags: 0x0
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Corsair STRAFE Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B15
FF Driver: n/a
Device Name: Corsair STRAFE Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B15
FF Driver: n/a
Device Name: Corsair STRAFE Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B15
FF Driver: n/a
Device Name: Corsair STRAFE Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B15
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A37
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x1B15
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x1B15
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Microsoft USB Wheel Mouse Optical (IntelliPoint)
| Vendor/Product ID: 0x045E, 0x0040
| Matching Device ID: hid\vid_045e&pid_0040
| Upper Filters: Point64
| Service: mouhid
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 818.2 GB
Total Space: 1893.9 GB
File System: NTFS
Model: TOSHIBA DT01ACA200
Drive:
Free Space: 100.3 GB
Total Space: 1907.4 GB
File System: NTFS
Model: TOSHIBA DT01ACA200
Drive: E:
Model: PLDS DVD+-RW DH-24AAS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
System Devices
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02F71028&REV_00\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02F71028&REV_90\3&11583659&0&F0
Driver: n/a
Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02F71028&REV_00\3&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02F71028&REV_00\3&11583659&0&EA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2
Driver: n/a
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F71028&REV_10\4&62990A5&0&00E1
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02F71028&REV_00\3&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02F71028&REV_00\3&11583659&0&E9
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1
Driver: n/a
Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_02F71028&REV_00\4&342A71D0&0&00E3
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02F71028&REV_00\3&11583659&0&E0
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02F71028&REV_00\3&11583659&0&E8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02F71028&REV_13\3&11583659&0&48
Driver: n/a
Name: Creative SB X-Fi
Device ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03\4&246044E2&0&0038
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02F71028&REV_00\3&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02F71028&REV_00\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02F71028&REV_13\3&11583659&0&38
Driver: n/a
Name: NVIDIA GeForce GTX 770
Device ID: PCI\VEN_10DE&DEV_1184&SUBSYS_37763842&REV_A1\4&101B7E8&0&0018
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02F71028&REV_00\3&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH10R SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02F71028&REV_00\3&11583659&0&FA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02F71028&REV_13\3&11583659&0&18
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_37763842&REV_A1\4&101B7E8&0&0118
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02F71028&REV_00\3&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02F71028&REV_00\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02F71028&REV_13\3&11583659&0&08
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02F71028&REV_00\3&11583659&0&D1
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02F71028&REV_13\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_02F71028&REV_00\3&11583659&0&E4
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709
Audio Capture Sources:
Microphone (Screaming Bee Audio,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone FP (Creative SB X-Fi,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709
SB X-Fi Synth A [0001],0x00200000,1,0,quartz.dll,6.06.7601.23709
SB X-Fi Synth B [0001],0x00200000,1,0,quartz.dll,6.06.7601.23709
WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Digital-In,0x00000000,0,0,,
Microphone FP,0x00000000,0,0,,
Line-In,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi Audio [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.19091
SB Live!2K Audio [0001],0x00000000,0,0,,
Screaming Bee Wave,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Live!2K SpdifOut [0001],0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi SpdifOut [0001],0x00000000,0,0,,
SB X-Fi Synth A [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.19091
SB X-Fi Synth B [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.19091
SB X-Fi Audio [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.19091
,0x00000000,0,0,,
,0x00000000,0,0,,
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Audio Renderers:
Speakers (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DELL U2415-8 (NVIDIA High Defin,0x00200000,1,0,quartz.dll,6.06.7601.23709
Digital Audio (HDMI) (Creative ,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: DELL U2415-8 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Digital Audio (HDMI) (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: SPDIF Out (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.23709
SPDIF Out (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.23709
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
TASKLIST RESULTS
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 6,136 K
smss.exe 388 Services 0 1,452 K
csrss.exe 608 Services 0 5,596 K
csrss.exe 704 Console 1 16,776 K
wininit.exe 712 Services 0 5,140 K
services.exe 792 Services 0 17,660 K
winlogon.exe 800 Console 1 8,824 K
lsass.exe 828 Services 0 13,292 K
lsm.exe 836 Services 0 5,328 K
svchost.exe 928 Services 0 12,488 K
vsserv.exe 988 Services 0 317,188 K
svchost.exe 1148 Services 0 11,312 K
svchost.exe 1256 Services 0 23,424 K
svchost.exe 1292 Services 0 247,168 K
svchost.exe 1320 Services 0 26,880 K
svchost.exe 1344 Services 0 59,032 K
svchost.exe 1436 Services 0 15,276 K
CTAudSvc.exe 1504 Services 0 4,648 K
svchost.exe 1808 Services 0 37,684 K
spoolsv.exe 1936 Services 0 19,376 K
svchost.exe 1972 Services 0 19,976 K
NetworkLicenseServer.exe 1892 Services 0 11,296 K
armsvc.exe 2008 Services 0 5,080 K
AppleMobileDeviceService. 2140 Services 0 12,740 K
mDNSResponder.exe 2180 Services 0 7,524 K
svchost.exe 2204 Services 0 9,512 K
svchost.exe 2236 Services 0 17,232 K
nvcontainer.exe 2328 Services 0 25,028 K
NVDisplay.Container.exe 2360 Services 0 13,716 K
NvTelemetryContainer.exe 2416 Services 0 15,940 K
NVDisplay.Container.exe 2524 Console 1 27,580 K
taskhost.exe 2752 Console 1 14,252 K
dwm.exe 2880 Console 1 86,924 K
explorer.exe 2924 Console 1 121,580 K
nvcontainer.exe 3112 Console 1 41,656 K
ProductAgentService.exe 3284 Services 0 15,840 K
ipoint.exe 3324 Console 1 18,240 K
nvtray.exe 3748 Console 1 13,536 K
LWEMon.exe 3756 Console 1 11,352 K
svchost.exe 3788 Services 0 12,028 K
updatesrv.exe 3904 Services 0 16,588 K
AWCCServiceController.exe 3948 Console 1 38,872 K
escsvc64.exe 2672 Services 0 7,540 K
bdagent.exe 2936 Console 1 18,160 K
WmiPrvSE.exe 3604 Services 0 21,104 K
IAStorDataMgrSvc.exe 3716 Services 0 21,768 K
iTunesHelper.exe 3404 Console 1 15,536 K
AlienwareAlienFXControlle 4236 Console 1 48,276 K
SearchIndexer.exe 4780 Services 0 25,460 K
ThermalController.exe 8672 Console 1 63,972 K
iPodService.exe 8720 Services 0 8,552 K
svchost.exe 8956 Services 0 7,824 K
LWS.exe 9168 Console 1 14,060 K
nusb3mon.exe 3520 Console 1 6,596 K
WUDFHost.exe 8696 Services 0 8,044 K
wmpnetwk.exe 6816 Services 0 9,208 K
CameraHelperShell.exe 3808 Console 1 19,492 K
IAStorIcon.exe 8944 Console 1 26,532 K
Ctxfihlp.exe 8668 Console 1 11,008 K
AWCCApplicationWatcher32. 8664 Console 1 7,672 K
EEventManager.exe 9104 Console 1 10,252 K
CTxfispi.exe 9224 Console 1 12,356 K
conhost.exe 9376 Console 1 4,368 K
AWCCApplicationWatcher64. 9388 Console 1 11,080 K
conhost.exe 9424 Console 1 4,376 K
svchost.exe 9816 Services 0 8,440 K
NVIDIA Web Helper.exe 8200 Console 1 1,544 K
conhost.exe 8156 Console 1 4,440 K
AlienFusionService.exe 7092 Services 0 28,208 K
DellDataVaultWiz.exe 6160 Services 0 13,760 K
AlienFusionController.exe 6768 Console 1 21,556 K
SupportAssistAgent.exe 5560 Services 0 58,388 K
DellDataVault.exe 6524 Services 0 19,764 K
WmiPrvSE.exe 6904 Services 0 27,504 K
WmiPrvSE.exe 6348 Services 0 13,000 K
svchost.exe 8260 Services 0 5,932 K
bdwtxag.exe 6040 Console 1 26,816 K
Steam.exe 4068 Console 1 102,852 K
steamwebhelper.exe 3776 Console 1 103,156 K
SteamService.exe 7200 Services 0 15,460 K
steamwebhelper.exe 4220 Console 1 150,604 K
audiodg.exe 6516 Services 0 19,128 K
cmd.exe 6728 Console 1 4,828 K
netsession_win.exe 4432 Console 1 10,816 K
netsession_win.exe 10068 Console 1 18,024 K
Discord.exe 8396 Console 1 70,964 K
Discord.exe 1452 Console 1 42,280 K
Discord.exe 3868 Console 1 142,260 K
SearchProtocolHost.exe 2220 Services 0 10,476 K
SearchFilterHost.exe 9016 Services 0 9,452 K
GameConsultant.exe 5408 Console 1 11,708 K
cmd.exe 9048 Console 1 4,852 K
conhost.exe 3420 Console 1 5,752 K
tasklist.exe 8088 Console 1 7,072 K
SYSTEM INFO RESULTS
Host Name: ALIEN
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: [redacted]
Registered Organization:
Product ID: 00371-OEM-8992671-00188
Original Install Date: 2/1/2014, 2:30:48 PM
System Boot Time: 6/12/2017, 6:05:50 PM
System Manufacturer: Alienware
System Model: Aurora
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2801 Mhz
BIOS Version: Alienware A09, 4/27/2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-07:00) Mountain Time (US & Canada)
Total Physical Memory: 12,279 MB
Available Physical Memory: 8,761 MB
Virtual Memory: Max Size: 24,556 MB
Virtual Memory: Available: 20,502 MB
Virtual Memory: In Use: 4,054 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: N/A
Hotfix(s): 450 Hotfix(s) Installed.
[01]: KB2849697
[02]: KB2849696
[03]: KB2841134
[04]: KB2670838
[05]: KB971033
[06]: KB2305420
[07]: KB2393802
[08]: KB2479943
[09]: KB2491683
[10]: KB2506014
[11]: KB2506212
[12]: KB2506928
[13]: KB2509553
[14]: KB2511455
[15]: KB2532531
[16]: KB2533552
[17]: KB2536275
[18]: KB2536276
[19]: KB2544893
[20]: KB2545698
[21]: KB2547666
[22]: KB2552343
[23]: KB2560656
[24]: KB2563227
[25]: KB2564958
[26]: KB2570947
[27]: KB2579686
[28]: KB2584146
[29]: KB2585542
[30]: KB2603229
[31]: KB2604115
[32]: KB2618451
[33]: KB2619339
[34]: KB2620704
[35]: KB2621440
[36]: KB2631813
[37]: KB2640148
[38]: KB2644615
[39]: KB2645640
[40]: KB2653956
[41]: KB2654428
[42]: KB2655992
[43]: KB2656356
[44]: KB2658846
[45]: KB2659262
[46]: KB2660075
[47]: KB2660649
[48]: KB2661254
[49]: KB2667402
[50]: KB2676562
[51]: KB2685811
[52]: KB2685813
[53]: KB2685939
[54]: KB2690533
[55]: KB2691442
[56]: KB2698365
[57]: KB2705219
[58]: KB2706045
[59]: KB2712808
[60]: KB2718704
[61]: KB2719857
[62]: KB2726535
[63]: KB2727528
[64]: KB2729094
[65]: KB2729452
[66]: KB2732059
[67]: KB2732487
[68]: KB2736422
[69]: KB2742599
[70]: KB2743555
[71]: KB2749655
[72]: KB2750841
[73]: KB2753842
[74]: KB2756921
[75]: KB2757638
[76]: KB2758857
[77]: KB2761217
[78]: KB2763523
[79]: KB2769369
[80]: KB2770660
[81]: KB2773072
[82]: KB2779562
[83]: KB2785220
[84]: KB2786081
[85]: KB2789645
[86]: KB2790113
[87]: KB2790655
[88]: KB2791765
[89]: KB2798162
[90]: KB2799926
[91]: KB2800095
[92]: KB2803821
[93]: KB2807986
[94]: KB2808679
[95]: KB2808735
[96]: KB2813170
[97]: KB2813347
[98]: KB2813430
[99]: KB2817183
[100]: KB2832414
[101]: KB2833946
[102]: KB2834140
[103]: KB2834886
[104]: KB2835364
[105]: KB2836943
[106]: KB2839894
[107]: KB2840149
[108]: KB2840631
[109]: KB2843630
[110]: KB2844286
[111]: KB2845187
[112]: KB2847311
[113]: KB2847927
[114]: KB2849470
[115]: KB2852386
[116]: KB2853952
[117]: KB2855844
[118]: KB2861191
[119]: KB2861698
[120]: KB2861855
[121]: KB2862152
[122]: KB2862330
[123]: KB2862335
[124]: KB2862966
[125]: KB2862973
[126]: KB2863240
[127]: KB2864058
[128]: KB2864202
[129]: KB2868038
[130]: KB2868116
[131]: KB2868623
[132]: KB2868626
[133]: KB2868725
[134]: KB2871997
[135]: KB2872339
[136]: KB2875783
[137]: KB2876284
[138]: KB2876331
[139]: KB2882822
[140]: KB2884256
[141]: KB2887069
[142]: KB2888049
[143]: KB2891804
[144]: KB2892074
[145]: KB2893294
[146]: KB2893519
[147]: KB2894844
[148]: KB2898785
[149]: KB2898857
[150]: KB2900986
[151]: KB2901112
[152]: KB2904266
[153]: KB2908783
[154]: KB2909210
[155]: KB2909921
[156]: KB2911501
[157]: KB2912390
[158]: KB2913602
[159]: KB2916036
[160]: KB2918077
[161]: KB2918614
[162]: KB2919469
[163]: KB2922229
[164]: KB2925418
[165]: KB2926765
[166]: KB2928562
[167]: KB2929437
[168]: KB2929733
[169]: KB2929961
[170]: KB2930275
[171]: KB2931356
[172]: KB2936068
[173]: KB2937610
[174]: KB2939576
[175]: KB2943357
[176]: KB2952664
[177]: KB2953522
[178]: KB2957189
[179]: KB2957503
[180]: KB2957509
[181]: KB2957689
[182]: KB2961072
[183]: KB2962872
[184]: KB2964358
[185]: KB2966583
[186]: KB2968294
[187]: KB2970228
[188]: KB2971850
[189]: KB2972100
[190]: KB2972211
[191]: KB2972280
[192]: KB2973112
[193]: KB2973201
[194]: KB2973351
[195]: KB2976627
[196]: KB2976897
[197]: KB2977292
[198]: KB2977629
[199]: KB2977728
[200]: KB2978120
[201]: KB2978668
[202]: KB2978742
[203]: KB2979570
[204]: KB2981580
[205]: KB2982378
[206]: KB2984972
[207]: KB2985461
[208]: KB2987107
[209]: KB2990214
[210]: KB2991963
[211]: KB2992611
[212]: KB2993651
[213]: KB2993958
[214]: KB2999226
[215]: KB3000061
[216]: KB3000869
[217]: KB3002885
[218]: KB3003057
[219]: KB3003743
[220]: KB3004361
[221]: KB3004375
[222]: KB3005607
[223]: KB3006121
[224]: KB3006137
[225]: KB3006226
[226]: KB3006625
[227]: KB3008923
[228]: KB3010788
[229]: KB3011780
[230]: KB3013126
[231]: KB3013455
[232]: KB3013531
[233]: KB3019215
[234]: KB3019978
[235]: KB3020338
[236]: KB3020369
[237]: KB3020370
[238]: KB3021674
[239]: KB3021917
[240]: KB3021952
[241]: KB3022777
[242]: KB3023215
[243]: KB3023266
[244]: KB3023562
[245]: KB3023607
[246]
Network Card(s): 1 NIC(s) Installed.
[01]: Broadcom NetLink (TM) Gigabit Ethernet
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.3
[02]: fe80::b592:2539:59d3:a977
64BIT REGISTRY QUERY RESULTS
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Zenimax_Online\Launcher
InstallPath REG_SZ C:\Program Files (x86)\Zenimax Online
DefaultLanguage REG_SZ en
DefaultRegion REG_SZ US
LAUNCHER SETTINGS FILE (Where customer is connecting to, default language, and PTS Client status)
{"logExpirationDays":0,"maxFileWriteRate":0,"maxFileReadRate":0,"maxUploadRate":0,"maxDownloadRate":0,"webEnabled":true,"p2pEnabled":false,"region":"US","language":"en-us","use64BitClient":true,"zosLastError":"","lastLog":1}#
TREE LIST RESULTS
Folder PATH listing
Volume serial number is 0065006E 4402:0BE8
C:\PROGRAM FILES (X86)\ZENIMAX ONLINE
ÃÄÄÄLauncher
³ ÃÄÄÄlocales
³ ÀÄÄÄProgramData
³ ÀÄÄÄHost.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba
ÃÄÄÄThe Elder Scrolls Online
³ ÃÄÄÄdepot
³ ³ ÃÄÄÄVideo
³ ³ ÀÄÄÄ_databuild
³ ÃÄÄÄgame
³ ³ ÀÄÄÄclient
³ ³ ÃÄÄÄlocales
³ ³ ÃÄÄÄx64
³ ³ ÃÄÄÄx86
³ ³ ÀÄÄÄ_databuild
³ ÀÄÄÄvo_en
³ ÀÄÄÄ_databuild
ÀÄÄÄuninstall
ÀÄÄÄresource
#
64BIT User Toolbar List (Browser Helper Objects) Many entries could mean Malware!
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{1DAC0C53-7D23-4AB3-856A-B04D98CD982A}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{84BFE29A-8139-402a-B2A4-C23AE9E1A75F}
(Default) REG_SZ ArcPluginIEBHO
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
32BIT User Toolbar List (Browser Helper Objects) Many entries could mean Malware!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{1DAC0C53-7D23-4AB3-856A-B04D98CD982A}
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{84BFE29A-8139-402a-B2A4-C23AE9E1A75F}
(Default) REG_SZ ArcPluginIEBHO
NoExplorer REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(Default) REG_SZ URLRedirectionBHO
UAC RESULTS
UAC is ENABLED
IPCONFIG RESULTS
Windows IP Configuration
Host Name . . . . . . . . . . . . : Alien
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : A4-BA-DB-FB-E2-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b592:2539:59d3:a977%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, June 12, 2017 6:06:40 PM
Lease Expires . . . . . . . . . . : Tuesday, June 13, 2017 6:06:40 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-7F-1E-48-A4-BA-DB-FB-E2-9A
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{958ED0F0-82C5-4BC1-B7AC-FB173C23FD1C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2441:1faf:3f57:fefc(Preferred)
Link-local IPv6 Address . . . . . : fe80::2441:1faf:3f57:fefc%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
HAS ANTIVIRUS RESULTS
displayName=Bitdefender Antivirus
instanceGuid={3FB17364-4FCC-0FA7-6BBF-973897395371}
pathToSignedProductExe=C:\Program Files\Bitdefender\Bitdefender 2017\wscfix.exe
pathToSignedReportingExe=C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exe
productState=262144
HOST0