Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
@ZOS_GinaBruno She might see this, but if not, just call customer support. If you call you may have to wait longer to get in contact with customer service but in the end, your problem will be resolved faster since you won't have to deal with the automated emails.
Okay, thank you very much, when they come back, will they see this my post? I know I'm asking to recover my account, but it's precisely because I have dlcs in it and other extras, so I'm desperate to recover, thank you!