ESO Won't launch and neither install

Franieck

Today I installed the newest version of Windows 10 and for some reason my launcher would be stuck at loading. The only way I could play was through the direct eso64.exe. After that, I uninstalled microsoft visual c++ 2010 and reinstalled it with the eso installer. Now the launcher won't even maximize. The game crashes on login if I use the exe and I cant even install the game again. PLEASE help me !

freespirit

Delete the launcher from your program files and start with a new launcher install

This Pc > C:(or drive game is on ) > programfiles(x86) > Zenimax Online > Launcher

Shadow-Fighter

As I written here 3 days ago, you should install vcruntime 2010 32bit

https://forums.elderscrollsonline.com/en/discussion/327973/eso-crashes-after-logging-in-during-load-screen-prior-to-loading-characters#latest

You may download vcruntime 2010 32bit from MS and install 'cause the Launcher is written with Visual Studio 2010 32bit and cannot be found in the game folders. I discovered this month ago (before morrowind) and mentioned in german forum but nothing changed today .

Needs to install:
Visual C++ Runtime 2010 32bit (required)
Visual C++ Runtime 2017 32bit or 64bit (depends on OS)

Note: Visual C++ Runtime 2015 is not needed because VCRuntime 2017 has the same CLR Version and its backwards compatible

edit:
If you download and install from Account page the x86 versions are still there. Seems the patcher didn't update the vcruntime2010 x86

Latest ESO Installer
https://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe

Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
https://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe

Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)
https://download.microsoft.com/download/A/8/0/A80747C3-41BD-45DF-B505-E9710D2744E0/vcredist_x64.exe

Microsoft Visual C++ Redistributable für Visual Studio 2017 (x86)
https://go.microsoft.com/fwlink/?LinkId=746571

Microsoft Visual C++ Redistributable für Visual Studio 2017 (x64)
https://go.microsoft.com/fwlink/?LinkId=746572

Atreyix

Make sure the launcher runs as admin.... Does some weird stuff sometimes.

Franieck

thanks for the tips! I managed to solve it. I basically had to uninstall Microsoft Visual C++ 2010, the whole game and then disable my firewall to install it back again

Martin_Umbranox

I ran repair on the 2010 C++ distro and that fixed this problem after running Microsoft Win10 update.