The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!

Launcher stalls at "Loading"

The_Old_Goat
The_Old_Goat
✭✭✭✭✭
Brand new pc, running windows 10, as the title states the launcher will not proceed past loading. The Game consultant won't run either, I get a "MSVCR100.dll is missing" error. I've tried all the steps listed in support and cannot send an email in without a game consultant file. I've read google and I've watched youtube videos without any luck.
  • Rhoric
    Rhoric
    ✭✭✭✭✭
    That is related to Microsoft Visual C++. You need to see which one is installed on your computer. You will need to install the 2010 or 2012 Microsoft Visual C++ 2010 Redistributable Package.

    Because it is a new PC it doesn't have some files that were used in earlier versions of Windows.
  • Tunjaar59
    Tunjaar59
    ✭✭
    I have the same issue since this morning and Didn't change my computer in the night ... yesterday (and since 3 years) it worked fine. but now ...

    I'll make some research (I have Microsoft visual c++ 2005 and later versions). but if someone have a solution I'll be happy to hear about it.
  • The_Old_Goat
    The_Old_Goat
    ✭✭✭✭✭
    My issue turned out to be the missing MSVCP100.dll file(the previous R was a typo). Luckily I had a previous eso install on my old hard drive so I tracked down the file and copy and pasted it over and both the game consultant and the launcher ran fine afterwards. Good luck Tunjaar, I know what a chore it is chasing whatever leads you find on Google and Youtube.
Sign In or Register to comment.