Xbox one stuttering issue.

BollaZee

Hi,

Currently on xbox one I'm getting really bad stuttering. The following places are the worst:
Opening the world map, zooming in and out or moving the map around, the stuttering is so bad that zooming in or out the game freezes for almost a second.
After a loading screen when turning the camera, it seems like the framerate drops to below 5fps.
Using a skill in an instance/dungeon, skills like liquid lighting and the proc of ilambris makes it stutter really bad, for a second impossible to turn the camera or do anything.
Mounting my doom wolf I have no issues but mounting my wild hunt wolf where there is this green leaf animation it stutters really bad.
Using certain skills the audio stutters / lag.

What I have tried so far:
I moved my game from the internal hdd to a 2TB western digital drive (external raid drive) and also to a 256GB sdd, no improvement.
Cleared my blu-ray application's cache (Post on the internet suggesting the refresh rate might be locked to 24hz. I never use this app.).
Deleted my save game from Elder Scrolls Online.

I contacted my TV manufacturer and tried everything they advised (currently no issues with other games) as I found posts on the internet relating to TV issues:
Setting TV to game mode,
Turning off adaptive contrast,
Turning off noise reduction,
Turning off dynamic mode,
Turning off THX sound,
Turning off RGB color thingy.
Turning off Smooth Motion. (TV has 120hz refresh rate and 800 Smooth motion rate)
I cannot turn off the 4k resolution upscaling, no option.

Any ideas or suggestions would be welcomed as my gameplay experience is currently really poor.

Krayzie

reinstal

GDOFWR420

BollaZee wrote: »

Hi,

Currently on xbox one I'm getting really bad stuttering. The following places are the worst:
Opening the world map, zooming in and out or moving the map around, the stuttering is so bad that zooming in or out the game freezes for almost a second.
After a loading screen when turning the camera, it seems like the framerate drops to below 5fps.
Using a skill in an instance/dungeon, skills like liquid lighting and the proc of ilambris makes it stutter really bad, for a second impossible to turn the camera or do anything.
Mounting my doom wolf I have no issues but mounting my wild hunt wolf where there is this green leaf animation it stutters really bad.
Using certain skills the audio stutters / lag.

What I have tried so far:
I moved my game from the internal hdd to a 2TB western digital drive (external raid drive) and also to a 256GB sdd, no improvement.
Cleared my blu-ray application's cache (Post on the internet suggesting the refresh rate might be locked to 24hz. I never use this app.).
Deleted my save game from Elder Scrolls Online.

I contacted my TV manufacturer and tried everything they advised (currently no issues with other games) as I found posts on the internet relating to TV issues:
Setting TV to game mode,
Turning off adaptive contrast,
Turning off noise reduction,
Turning off dynamic mode,
Turning off THX sound,
Turning off RGB color thingy.
Turning off Smooth Motion. (TV has 120hz refresh rate and 800 Smooth motion rate)
I cannot turn off the 4k resolution upscaling, no option.

Any ideas or suggestions would be welcomed as my gameplay experience is currently really poor.

Welcome to xbox one

But seriously even my game performs better than what youre describing.

Balibe

Have you looked into your network access? You really need to be hard-wired and not using wifi. Do you have an older modem from your provider? If you have an older modem, there may be an issue there .....

Just some suggestions .....

FYI ..... the map will stop/pause for a second as you are zooming in/out. IE: from Evermore, Bangkorai the may will pause for a second while zooming out to Bangkorai and pause a second time while zooming out of Bangkorai to the full map. It has been this way since the release on the XB1 and think it is part of the game mechanics .....

LadyDestiny

I have been having the same problem last few days. Fps has been horrid, not just in cyrodiil, but everywhere now. Terrain and npc's take several seconds to appear, riding feels like riding through sludge. Not sure what the problem is, but it is not just me. Map scrolling is also really bad. The last two days in cyrodiil everyone was complaining about the same issues. Our groups would freeze and crash. One would dc and then it was like a domino effect. Please fix these servers Zos. It is so unpleasant and can imagine how bad it will be after tomorrow when morrowind is launched. I am hard wired and on fiber. No issues with any other games like destiny, warframe, neverwinter etc.....The whole mess is frustrating. We pay xxxx amounts of money to play this highly immersive game, but proper servers are not provided to do so. Don't you want your player base to be happy and remain happy and loyal? Makes no sense........

BollaZee

Krayzie wrote: »

reinstal

Thanks, I will give it a go and provide feedback.

Balibe wrote: »

Have you looked into your network access? You really need to be hard-wired and not using wifi. Do you have an older modem from your provider? If you have an older modem, there may be an issue there .....

Just some suggestions .....

FYI ..... the map will stop/pause for a second as you are zooming in/out. IE: from Evermore, Bangkorai the may will pause for a second while zooming out to Bangkorai and pause a second time while zooming out of Bangkorai to the full map. It has been this way since the release on the XB1 and think it is part of the game mechanics .....

I have a 100mbps down and 50mbps up fibre connection, all ports tested and open. Don't really have network issues on any other games at the moment, using new hardware from ebiquity and tp-link. Everything is 1gbps wired, no wifi.

I also tried to reset the alt mac address and tried google's dns, no change.

To be honest I'm only seeing these issues in Elder Scrolls Online.

Unfadingsilence

BollaZee wrote: »

Krayzie wrote: »

reinstal

Thanks, I will give it a go and provide feedback.

Balibe wrote: »

Have you looked into your network access? You really need to be hard-wired and not using wifi. Do you have an older modem from your provider? If you have an older modem, there may be an issue there .....

Just some suggestions .....

FYI ..... the map will stop/pause for a second as you are zooming in/out. IE: from Evermore, Bangkorai the may will pause for a second while zooming out to Bangkorai and pause a second time while zooming out of Bangkorai to the full map. It has been this way since the release on the XB1 and think it is part of the game mechanics .....

I have a 100mbps down and 50mbps up fibre connection, all ports tested and open. Don't really have network issues on any other games at the moment, using new hardware from ebiquity and tp-link. Everything is 1gbps wired, no wifi.

I also tried to reset the alt mac address and tried google's dns, no change.

To be honest I'm only seeing these issues in Elder Scrolls Online.

I posted a clips of me playing in pvp with almost the same connections and the game was just to laggy but also posted on the same video of me playing with my Google fiber connection 1G up and 1G Download almost zero lag also when I started running Goodhue fiber I also got the new Xbox one s and I only run my Xbox off of that connection nothing more and nothing less

Balibe

Unfadingsilence wrote: »

BollaZee wrote: »

Krayzie wrote: »

reinstal

Thanks, I will give it a go and provide feedback.

Balibe wrote: »

Have you looked into your network access? You really need to be hard-wired and not using wifi. Do you have an older modem from your provider? If you have an older modem, there may be an issue there .....

Just some suggestions .....

FYI ..... the map will stop/pause for a second as you are zooming in/out. IE: from Evermore, Bangkorai the may will pause for a second while zooming out to Bangkorai and pause a second time while zooming out of Bangkorai to the full map. It has been this way since the release on the XB1 and think it is part of the game mechanics .....

I have a 100mbps down and 50mbps up fibre connection, all ports tested and open. Don't really have network issues on any other games at the moment, using new hardware from ebiquity and tp-link. Everything is 1gbps wired, no wifi.

I also tried to reset the alt mac address and tried google's dns, no change.

To be honest I'm only seeing these issues in Elder Scrolls Online.

I posted a clips of me playing in pvp with almost the same connections and the game was just to laggy but also posted on the same video of me playing with my Google fiber connection 1G up and 1G Download almost zero lag also when I started running Goodhue fiber I also got the new Xbox one s and I only run my Xbox off of that connection nothing more and nothing less

Please post the link .....

Seesh

I have the same issue on my Xbox One S. My PS4 Pro plays the game wonderfully but unfortunately I've invested the most time and money into the Xbox version so I'm sort of stuck with it. I wish they would optimize it better. I commented to my buddy last night that accessing the map was absolutely horribly.

Edit: My sound cuts out all the time too when it gets very laggy.

RebornV3x

Get a refund for the game if possible welcome to ESO on Xbox One the most unstable game on console currently