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Maintenance PC EU
anathosdm
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Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Edited by anathosdm on May 30, 2017 1:43PM 16
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Nermy✭✭✭✭✭Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
@Nermy
Ex-Leader of The Wabbajack [EU EP PvP guild - Now stood down from active duty]BLOOD FOR THE PACT!!!
Nermden - EP Warden, Nerm-in'a'tor - EP Dragon Knight, N'erm - EP Sorcerer, D'arkness - EP Nightblade, Nermy - EP Templar
“Always forgive your enemies; nothing annoys them so much.” ― Oscar Wilde
"An Army is a team; lives, sleeps, eats, fights as a team. This individual heroic stuff is a lot of crap." -General George S. Patton1 -
Sakiri✭✭✭✭✭
✭✭Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
I don't see Americans on American time frames actually doing the work in a German server house.
Seriously. The people actually handling the servers are here.
On top of it, they used to, so that's a pretty poor excuse.7 -
Huyen✭✭✭✭✭
✭We the players in the EU, hereonforth demand a compensation for the longer down-time in our time-regions, of the european mega-servers for the service of The Elder Scrolls Online.
First time it happend a few weeks ago can be accepted and placed as a part of software going wrong. But this time, its not acceptable anymore, as we are putting up with the time-frames as well that suck big time for European players.Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh6 -
essi2✭✭✭✭✭
✭✭@Huyen ZOS specifically states in its ToS that it is under no obligation to give you what you have payed for and will never give out any kind of compensation for downtime because as far as they are concerned they never promised to deliver the service in the first place."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***0 -
Huyen✭✭✭✭✭
✭@Huyen ZOS specifically states in its ToS that it is under no obligation to give you what you have payed for and will never give out any kind of compensation for downtime because as far as they are concerned they never promised to deliver the service in the first place.
I hope they realize that they are nuking their own income that way. "I sell you a bread, but I wont deliver it, as my TOS says I dont have to!" Say goodbye to your customers within a week....
Oh before I forget: Its in violation of european laws that protect the customer against these kind of practices by huge coperations like ZOS.Edited by Huyen on May 30, 2017 1:58PMHuyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh7 -
Most_Awesome✭✭✭✭✭Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
They did in fact used to do maintenance at 3am GMT (UK Time) I'm normally off work on Mon and Tue and went to bed when servers went offline and was able to play again when I woke up. Now I'm forced to play Fallout shelter while I wait
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essi2✭✭✭✭✭
✭✭@Huyen ZOS specifically states in its ToS that it is under no obligation to give you what you have payed for and will never give out any kind of compensation for downtime because as far as they are concerned they never promised to deliver the service in the first place.
I hope they realize that they are nuking their own income that way. "I sell you a bread, but I wont deliver it, as my TOS says I dont have to!" Say goodbye to your customers within a week....
Oh before I forget: Its in violation of european laws that protect the customer against these kind of practices by huge coperations like ZOS.
I'm not saying this is okay, I'm saying this is Zenimax and ZOS's position on the matter as detailed in their ToS."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***0 -
Turelus✭✭✭✭✭
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It's only a problem to the people who demand something the service doesn't provide. You all know when ESO maintenance times are, they're very clear about when it happens so like... you choose this, don't like it that much and feel it's enough to not make the game worth playing, well I hear Hello Kitty Online has less downtime.
@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."2 -
Magıc✭✭✭✭✭Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
@Nermy Actually they used to have a team in Germany do the maintenance for EU. Then they fired them all, most likely cause they were losing players after the *** start to the game. Since then they have been doing it from NA.1 -
stevepdodson_ESO888✭✭✭✭✭
✭Most_Awesome wrote: »Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
They did in fact used to do maintenance at 3am GMT (UK Time) I'm normally off work on Mon and Tue and went to bed when servers went offline and was able to play again when I woke up. Now I'm forced to play Fallout shelter while I wait
"Fallout Shelter" is that similar to playing "Cardboard box Fortress"
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Nickernator✭✭✭I woke up early and it was maintenance, I come back after a long day and still maintenance
ESO player since release
EU - PC
Meet the CP 350+ family:Nickernator, Imperial Dragonknight, EP
Dar'Dur, Khajit Nightblade, AD
Elidur, High Elf Sorcerer, DC
Gagane, Breton Tempelar, EP
Remos Hlaalu, Dark Elf Dragonknight, EP
Bazugor gro-Mazgulub, Orc Tempelar, EP
Halcan, Redguard Sorcerer, EP
Entros Longshot, Bosmer Nightblade, EP1 -
Turelus✭✭✭✭✭
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Citation needed. Only public lay-offs I knew about was the mass of staff after launch.Why don t you do them earlier the morning ? Sinc it s not the same server.... It is almost 4 pm in France... and servers still down since 10 am
Because they are in the US and do it in their time-zone, not ours. How long have you been playing ESO because it has worked this way for 3 years. Can't see them changing it for us now.
Nermy Actually they used to have a team in Germany do the maintenance for EU. Then they fired them all, most likely cause they were losing players after the *** start to the game. Since then they have been doing it from NA.@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."0 -
essi2✭✭✭✭✭
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True, but as Steampowered and Valve have shown, US game companies only care about EU laws if they are taken to court over them and even then will drag their feet aslong as they can to avoid complying."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***0 -
Feanor✭✭✭✭✭
✭✭✭✭✭The EU megahamster stands in Frankfurt, Germany. Just saying.Main characters: Feanor the Believer - AD Altmer mSorc - AR 50 - Flawless Conqueror (PC EU)Idril Arnanor - AD Altmer mSorc - CP 217 - Stormproof (PC NA)Other characters:Necrophilius Killgood - DC Imperial NecromancerFearscales - AD Argonian Templar - Stormproof (healer)Draco Imperialis - AD Imperial DK (tank)Cabed Naearamarth - AD Dunmer mDKValirion Willowthorne - AD Bosmer stamBladeTuruna - AD Altmer magBladeKheled Zaram - AD Redguard stamDKKibil Nala - AD Redguard stamSorc - StormproofYavanna Kémentárí - AD Breton magWardenAzog gro-Ghâsh - EP Orc stamWardenVidar Drakenblød - DC Nord mDKMarquis de Peyrac - DC Breton mSorc - StormproofRawlith Khaj'ra - AD Khajiit stamWardenTu'waccah - AD Redguard StamplarAll chars 50 @ CP 1900+. Playing and enjoying PvP with RdK mostly on PC EU.3 -
Linken✭✭Having diffrent times for diffrent maintenance much cost them too much instead having them all at once to *** with the playerbase must be a good thing, right?
You know nightshifts are a thing right, or does every1 at Zenimax just work their 8 hours beetween 8-16 then its *** this and run home to play some other game then ESO?
Love spending my days of from work not being able to play and just browse the forums all the time as if i was at work....
Edited by Linken on May 30, 2017 2:18PMSorcerer 307 CP atm
Been raiding for 10+ years in WoW now looking into ESO and loving it!
Looking for Serious Guild for PvE and/or PvP!2 -
essi2✭✭✭✭✭
✭✭How come the US server is back up way before the EU server? Does this always happen?
Always? No, thankfully. Often enough that it is annoying and ZOS might want to find a better host."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***1 -
Nemesis7884✭✭✭✭✭
✭✭✭✭✭i guess you just have to get used to the fact that europe has a low priority for zos and that maintenance takes about a day of play time out of the week....1 -
Leony1981✭✭You can program to initiate an update at any given time. So why not do that?
And if they don't know how to do this they should initiate it at the end of their work day which is night time in the EU.
In short, this whole maintenance schedule is a load of BS!
I know this is possible as I own a web and software development company.
My customers would publicly lynch me if I pulled stunts as ZOS does..
What's also been bugging me is the use of the term "hotfix" by ZOS.
A hot-fix is a fix with servers online, therefor the servers are "hot".
Every freaking developer knows this, why call it a hot-fix if you set the servers to offline?!
Seriously.... Sigh...7 -
Shulien✭But surely if the maintenance begins late morning in Europe, which means early morning in the USA, wouldn't it be more rational (I had to think of the right word here, rather than something derogatory) to finish the EU server first?1 -
essi2✭✭✭✭✭
✭✭The Hot in Hotfix refers to the code being Hot, meaning untested.
Has nothing to do with the state of the server."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***1 -
Leony1981✭✭
It's only a problem to the people who demand something the service doesn't provide. You all know when ESO maintenance times are, they're very clear about when it happens so like... you choose this, don't like it that much and feel it's enough to not make the game worth playing, well I hear Hello Kitty Online has less downtime.
In the maintenance overview it states that NA/EU servers are maintained on Mondays. Today is a Tuesday.
And I've checked the maintenance board, no notification on today's maintenance via an official thread.0 -
Shulien✭It's like they've finished the US server then gone for lunch or something. What's the customer-developer relationship like in ESO?0
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essi2✭✭✭✭✭
✭✭It's like they've finished the US server then gone for lunch or something. What's the customer-developer relationship like in ESO?
Uhm.....
1st. The EU maintenance happens in Frankfurt at a I presume 3rd party server host/datacenter
2nd. ZOS is a US company, the 'costumer' is a commodity to be used and discarded.
They are slightly more responsive now then they have been in the past though."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***1 -
RexyCat✭✭✭✭You can program to initiate an update at any given time. So why not do that?
And if they don't know how to do this they should initiate it at the end of their work day which is night time in the EU.
In short, this whole maintenance schedule is a load of BS!
I know this is possible as I own a web and software development company.
My customers would publicly lynch me if I pulled stunts as ZOS does..
What's also been bugging me is the use of the term "hotfix" by ZOS.
A hot-fix is a fix with servers online, therefor the servers are "hot".
Every freaking developer knows this, why call it a hot-fix if you set the servers to offline?!
Seriously.... Sigh...
The term "hot fix" might also be used when one publish a "fix" without having enough time to test it for other problems which might show up because of this fix. In that sense Zenimax use of "hot fix" is not completely wrong as they might see new problems that this fix cause, instead of the original problem which this fix was meant to repair/fix/change.1 -
Night_Watch✭✭✭What's also been bugging me is the use of the term "hotfix" by ZOS.
A hot-fix is a fix with servers online, therefor the servers are "hot".
Every freaking developer knows this, why call it a hot-fix if you set the servers to offline?!
Seriously.... Sigh...The Hot in Hotfix refers to the code being Hot, meaning untested.
Has nothing to do with the state of the server.
https://en.wikipedia.org/wiki/Hotfix
You're both kind of correct. Traditionally 'hot' refers to when a device is 'on' or 'live' and it is not unreasonable for users to see 'hotfix' in this manner. Then you have the 'company' version of 'hot' or 'hotfix' such as the examples shown on that linked web page.
Whatever version of 'hot' or 'hotfix' is true in the case of Beth / Zeni the customer / player may not be aware of that version. We could probably look it up via ESO related web pages or not bother and continue ignorant!
It's understandable that some EU customers / players are a bit miffed at the current state of maintenance when it seems to be that EU takes longer than US and some EU players miss out on a days play (for whatever reason). Missing a day of subs may seem like nothing but when those days are often or regular they soon seem to add up (for some) to a very negative result.
"If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."
Charles Fort - Lo! (1931)2
