Maintenance for the week of January 18:
• ESO Store and Account System for maintenance – January 22, 8:00AM EST (13:00 UTC) - 4:00PM EST (21:00 UTC)
• [COMPLETE] Xbox One: NA and EU megaservers for maintenance– January 21, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• [COMPLETE] PlayStation®4: NA and EU megaservers for maintenance – January 21, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
having issues with my account
i'm unable to log in to the game after buying the newest expansion which was supposed to include the standard game. its saying my account my be inactive or my username/ password may be inaccurate. i changed my username and password on the account page and i still can't log in. upon logging into the forum it prompted me to change my password yet again and my username for the forums is different than my username on my account. i'm brand new to this i played once during the closed beta but that was years ago.