Early Access Form?

ThePonzzz

I don't know where I would have learned that I needed to fill out a form (no email or announcement), but I purchased Morrowind CE on 2/1/2017 through Amazon. It doesn't ship until June 6th. I was just told through Amazon there aren't any early access keys provided through them (which is different from what I was told in February).

I was sent here to do the form, yet the "log in" button is just text. I can't actually log in.

Is it because it's too late? Or am I just missing something?

ThePonzzz

I also can't send in a support ticket through the website. That was where I had attempted to to start, just as an FYI.

Linaleah

it seems that the log in button has been broken for a while, but from experience, it also seems to be a browser issue. I know that it doesn't work in chrome and that it DOES work in internet explorer, no idea about other browsers

ThePonzzz

Okay, I tried on Chrome and Firefox. Let me check IE.

ThePonzzz

Nope, does not work for Microsoft Edge (IE) either. It's just text, and not a link/button.

Linaleah

odd. because explorer is what I ended up using to submit my form they really need to look into it already

ThePonzzz

I don't even know where it was advertised to do this prior to today. I found it buried in a player thread. I'm a casual forum lurker that goes in spurts when it comes to posting. I didn't see anything in the news for the launcher at all about this. Nothing in game when I logged in. I get notification about crown store items though...

Nestor

I did this just last week, so I know it worked then.

ThePonzzz

Nestor wrote: »

I did this just last week, so I know it worked then.

A player sent me a message with a way to log in. In case anyone else has the same issue with multiple browsers, using Internet Explorer, you might need to do a hard refresh (ctrl + F5) multiple times. The "log in" text will stay text, but you can press the area outside the text. It took me about 8 tries.

I_killed_Vivec

I managed to do it today (on Chrome).

It took a few goes, drove me mad (might have left a sarky comment on whether the support page it directed me to was helpful...).

After being bounced around the support website each time I clicked on "submit" I gave it one more go and it worked.

Just like that.

Can't play though, still downloading ...

And in any case "Morrowind Pre-Purchase Activation" is still unresolved

ThePonzzz

I_killed_Vivec wrote: »

I managed to do it today (on Chrome).

It took a few goes, drove me mad (might have left a sarky comment on whether the support page it directed me to was helpful...).

After being bounced around the support website each time I clicked on "submit" I gave it one more go and it worked.

Just like that.

Can't play though, still downloading ...

And in any case "Morrowind Pre-Purchase Activation" is still unresolved

Same, I didn't try that much on Chrome. Maybe 3 or 4 times before coming here to post about it. Still unresolved, however about ~36% of my trouble tickets have been unresolved going back to 2015. Hopefully these things are still reviewed.

And to be clear, I was told in February I would get an access code on the day it started (today). I would have handled this sooner had I known differently. I had taken an early day at work to check out the early access...

ThePonzzz

They got me taken care of. I know few people come back to say when something gets resolved. Thanks to those that replied here trying to help and to the person who PM'd me with advice.