Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Customer Support?
Dangerclose50
Soul Shriven
I never really like posting on forums but on this rare occasion I think I will.
I've deleted a character a while back accidentally and have recently found out that there is a possibility to have them restored. So I submitted a ticket and for three days now, I've not even gotten a reply?
Not sure what I should do exactly aside from wait but, I feel as though my ticket is just going to sit there until I either forget about it or until someone just sweeps through and closes it out. Kind of feels like the customer support is non existent in this game.
I've deleted a character a while back accidentally and have recently found out that there is a possibility to have them restored. So I submitted a ticket and for three days now, I've not even gotten a reply?
Not sure what I should do exactly aside from wait but, I feel as though my ticket is just going to sit there until I either forget about it or until someone just sweeps through and closes it out. Kind of feels like the customer support is non existent in this game.
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