For some reason, the game randomly forces you join voice channels on the fly, without you asking for it. This doesn't happen all the time, it's pure random.
For example:
- If you travel from your own house, to Wayrest and then ride to the Undaunted Zone (area switches) this can happen. (You randomly join area chat).
- If you join a group via Activity Finder, you join the group voice chat, even when you are already in a xbox live party chat. (You randomly join group chat, or even a random guild chat).
When this happens, most of the time the whole console sound crashes (also outside ESO, even when you close ESO the whole sound is disabled) and the only way to fix it is to unplug your chat adapter, wait 10 seconds, and replug it into the gamepad or re-plug your usb wireless sound device for your xbox one the same way.