Getting in touch with a person in Customer Support.

HeyitsMe1975

I have a problem with my account I bought the imperial edition 2 years ago and used crowns to buy guilds and glory. Recently I bought a second account which is the exact same as the one I already had upgraded, other than the horse I'll never use and 500 extra crowns that weren't credited to my account. I'd really like these 2 accounts separated like I intended them to be. My question is how can I get in touch with a real person in customer support to see if this can be helped with. I keep getting drop down menu's that don't answer my questions at all. I'd really like a person to email or chat with to see if I can get help. Any advice will be greatly appreciated and thanks in advance for any help.

DaiKahn

• Go to https://help.elderscrollsonline.com/app/ask <---click
• Choose the Account icon
• Choose I need help with something else from the drop-down box
• Summarize your problem as asked
• Describe your problem in detail as asked
• ????
• Profit?

This is the easiest and best way IMHO and what I use. Customer support is currently closed and will be open three hours from now (as of writing this). Support hours are between 9am and 10pm Eastern Standard Time, seven days a week

I hope this helps!

Tasear

If Sarah or Jacob plays tag, just say my problem is a real problem as described. Then copy and paste for three days.

HeyitsMe1975

Thanks a million I've been trying to figure this out for several days almost a week now and these are the best answers by far.