Just putting this out there..... I just feel we need the ability to have these options in game for gold outside of crown store purchase. Seeing how badly Zos keeps changing and nerfing classes, racial passives, etc., I think we need the ability to fix our own classes in game. We never get a free respec with any major change which is cutting us a raw deal forcing us to pay real money if we want to make a class of any use again. I think an in game trainer to change would be a great asset. Most mmos do this some way and yes I know that eso isn't like any other game. Heard that a million times, but still.......this should be a neccessary option to try to help patch the mistakes a little bit. Maybe make the cost go up each time you change and also have a requirement that you have had to play through cadwells gold on at least one character along with mages and fighters guild. As far as customization goes, we need a barber shop for sure. I definitely could use an in game slider to change height on some characters. My female altmer is just grossly tall and very out of proportion compared to any other race which is very misleading during character creation. It looks dumb to tower over an orc male. High elves are tall and graceful, but they never looked abnormal in elder scrolls games like they do in eso. Anyway, maybe someday Zos will give us some changes like these in the future.