Keep getting booted to login screen..

clocksstoppe
clocksstoppe
✭✭✭✭✭
So this is driving me nuts, my connection/routing to the game server is absolutely fine:

Tracing route to 159.100.232.179 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.100.1
2 <1 ms <1 ms <1 ms 192.168.2.254
3 5 ms 1 ms 1 ms 195.190.228.60
4 4 ms 4 ms 4 ms static.kpn.net [139.156.112.103]
5 5 ms 7 ms 14 ms [no]
6 4 ms 3 ms 3 ms asd2-rou-1022.NL.eurorings.net [134.222.93.138]

7 4 ms 4 ms 4 ms asd2-rou-1043.NL.eurorings.net [134.222.48.223]

8 4 ms 4 ms 4 ms ae9.edge3.Amsterdam1.level3.net [213.244.164.205
]
9 * * * Request timed out.
10 27 ms 10 ms 10 ms 212.162.9.150
11 17 ms 43 ms 23 ms 195.122.154.3
12 10 ms 10 ms 10 ms 159.100.232.179

Trace complete.


But the login server has constant 100% packet loss periods since 2 days ago for me:

Tracing route to 159.100.230.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.100.1
2 <1 ms <1 ms <1 ms 192.168.2.254
3 1 ms 1 ms 1 ms 195.190.228.60
4 4 ms 3 ms 3 ms static.kpn.net [139.156.112.103]
5 4 ms 7 ms 7 ms [no]
6 3 ms 4 ms 3 ms asd2-rou-1022.NL.eurorings.net [134.222.93.138]

7 43 ms 24 ms 15 ms asd2-rou-1044.NL.eurorings.net [134.222.48.225]

8 4 ms 4 ms 4 ms asd-s5-rou-1041.NL.eurorings.net [134.222.48.247
]
9 4 ms 4 ms 4 ms adm-b5-link.telia.net [62.115.35.197]
10 4 ms 4 ms 4 ms adm-bb3-link.telia.net [62.115.116.198]
11 13 ms 15 ms 13 ms ldn-bb3-link.telia.net [213.155.136.98]
12 14 ms 14 ms 14 ms slou-b1-link.telia.net [62.115.117.217]
13 14 ms 16 ms 14 ms akamai-ic-317146-slou-b1.c.telia.net [62.115.146
.91]
14 12 ms 12 ms 12 ms unknown.prolexic.com [72.52.60.202]
15 17 ms 16 ms 16 ms unknown.prolexic.com [72.52.60.205]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


How to fix this? Can it be fixed? Game is booting me because I lose connection to login server but god damn it I am already connected to the game server and playing..
  • ZOS_PeterT
    ZOS_PeterT
    ✭✭✭
    This error typically indicates that you are either unable to reach our servers or that they may be offline.

    First, you can check the status of the servers at the Service Alerts page.

    If the servers are online, please power cycle your home network and clear the cache on your console.

    To Power Cycle your Home Network
    1.Turn off the router by unplugging it. If you have a modem and router in one device, turn it off then proceed to Step 3.
    2.Turn off the DSL or cable modem for three minutes1.Note: Some modems are equipped with a backup battery. If your modem has one, please remove the backup battery to completely turn off your modem.

    3.Turn off all computers attached to your network.
    4.Turn on the DSL or cable modem first and let it boot. Let it complete its connection to your ISP before proceeding to the next step. If you have a modem and router in one device, proceed to step 6 after it connects to your ISP.
    5.Once the modem completes the connection to your ISP, plug in the router. Let it complete its power on test before proceeding to the next step
    6.Restart your computer(s).
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios

    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site

    Staff Post
  • clocksstoppe
    clocksstoppe
    ✭✭✭✭✭
    ZOS_PeterT wrote: »
    This error typically indicates that you are either unable to reach our servers or that they may be offline.

    First, you can check the status of the servers at the Service Alerts page.

    If the servers are online, please power cycle your home network and clear the cache on your console.

    To Power Cycle your Home Network
    1.Turn off the router by unplugging it. If you have a modem and router in one device, turn it off then proceed to Step 3.
    2.Turn off the DSL or cable modem for three minutes1.Note: Some modems are equipped with a backup battery. If your modem has one, please remove the backup battery to completely turn off your modem.

    3.Turn off all computers attached to your network.
    4.Turn on the DSL or cable modem first and let it boot. Let it complete its connection to your ISP before proceeding to the next step. If you have a modem and router in one device, proceed to step 6 after it connects to your ISP.
    5.Once the modem completes the connection to your ISP, plug in the router. Let it complete its power on test before proceeding to the next step
    6.Restart your computer(s).

    Hey, thanks for the help. I ended up using a VPN to connect to a nearby proxy server and that solved it for me. Seems like some ISP that the route goes through is having issues at the moment :/. I still wonder why the route is different for the login and game server though, they have pretty much the same IP range yet the login server has a super long and borked route to it.
  • Anbringehr
    i am also having this problem, and i have done all that has been recommended and am still experiencing this issue.
  • theslynx
    theslynx
    ✭✭✭
    Having the same issues. Have tried everything I can think of on my end. A bunch of other similar threads have popped up in the last few days, too.

    Feasibly, can/will ZOS fix this?
  • Kallistio
    Kallistio
    Just got booted to login screen, can't log back in
  • Arsboo
    Arsboo
    Soul Shriven
    You are not alone guys, keep getting kicked on login from day one, i made a ticket but they marked it as "solved"...
    I've done everythign i could, EVERYTHING, from router, repeir, re-dowload the game, delete shader cache, host files ecc ecc, this game keep kick me back random, can be 30 minute, 1 hour, 15 minutes and i'm losing interest day by day
Sign In or Register to comment.