Maintenance for the week of September 8:
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
I am geting a completly different kind of interface than the other players
ashyhara
✭
Hi,
I have a huge problem with my UI in game. I exchanged some mails with the support team. They had no clue what I am talking about. I did what they recomended: to use the compatibility settings for windows 8 and to update my videocard drivers after seeing my report file of the game. They said I am having display problems. What they didn t understand is that I am getting a completly different interface, also not usable and bugged, with a different look also, looking more like the Skyrim interface than the ESo interface. Also other things are not working, keybinds are displayed wrong, the sprint button behave weird, can t use points for skills, etc
Every element of the interface is different, any panel, window and most of them are imposible to use. Also the maps are not responding to mouse button, impossible to use them for geting info on different points or to teleport while being in world or at wayshrines.
I reinstaled the game several times, I got the same thing.
One funny thing is that sometimes when I am loging directly from clicking the eso64.exe file I get the right interface. Happened few times. But when I log from the launcher or from any shortcut of the eso.exe or the eso64.exe, I get the *** up interface. Also when there is an update of the game, can t log anymore, I have to uninstall and reinstall the game because of some error.
Here is one example for what happens when I open the inventory (I can screenshot every other function and window of the UI):
This is how a normal inventory should look (got this screenshot from loging directly to eso.64.exe): https://postimg.org/image/3jy0pb5aj/
This is how my inventory looks: https://postimg.org/image/pjg3f0c4r/
Not to mention that is not usable. Most annoying thing is that I can t use the mouse on maps to move them or see any info or to move them left/right/up/down or click to chose a point to teleport. All I can do is zoom in/out with the scroll. Nothing else.
I really love the game, but can t play it in such conditions and poor understanding so far of my problem by the support team. I hope someone from these forums can help me fix this annoying issue.
Thank you!
Edited by ashyhara on April 7, 2017 11:34PM I have a huge problem with my UI in game. I exchanged some mails with the support team. They had no clue what I am talking about. I did what they recomended: to use the compatibility settings for windows 8 and to update my videocard drivers after seeing my report file of the game. They said I am having display problems. What they didn t understand is that I am getting a completly different interface, also not usable and bugged, with a different look also, looking more like the Skyrim interface than the ESo interface. Also other things are not working, keybinds are displayed wrong, the sprint button behave weird, can t use points for skills, etc
Every element of the interface is different, any panel, window and most of them are imposible to use. Also the maps are not responding to mouse button, impossible to use them for geting info on different points or to teleport while being in world or at wayshrines.
I reinstaled the game several times, I got the same thing.
One funny thing is that sometimes when I am loging directly from clicking the eso64.exe file I get the right interface. Happened few times. But when I log from the launcher or from any shortcut of the eso.exe or the eso64.exe, I get the *** up interface. Also when there is an update of the game, can t log anymore, I have to uninstall and reinstall the game because of some error.
Here is one example for what happens when I open the inventory (I can screenshot every other function and window of the UI):
This is how a normal inventory should look (got this screenshot from loging directly to eso.64.exe): https://postimg.org/image/3jy0pb5aj/
This is how my inventory looks: https://postimg.org/image/pjg3f0c4r/
Not to mention that is not usable. Most annoying thing is that I can t use the mouse on maps to move them or see any info or to move them left/right/up/down or click to chose a point to teleport. All I can do is zoom in/out with the scroll. Nothing else.
I really love the game, but can t play it in such conditions and poor understanding so far of my problem by the support team. I hope someone from these forums can help me fix this annoying issue.
Thank you!
0
-
inclinations✭✭✭You're playing in gamepad beta mode. ESC, settings, gameplay. Turn off Gamepad beta mode.
Vet Maelstrom makes me cry.2 -
SirAndy✭✭✭✭✭
✭✭✭✭✭That's what the UI looks like on consoles, not sure which one since i don't have any.
It's not the PC UI ...
1 -
ashyhara✭inclinations wrote: »You're playing in gamepad beta mode. ESC, settings, gameplay. Turn off Gamepad beta mode.
Oh thanks! Should it be that simple!? Testing it now
Some updates are going on now. I ll come back with an answer! 0 -
ashyhara✭inclinations wrote: »You're playing in gamepad beta mode. ESC, settings, gameplay. Turn off Gamepad beta mode.
Oh thanks! Should it be that simple!? Testing it now Some updates are going on now. I ll come back with an answer!
GOD DAMN IT! IT FKN WORKED! Thank you man!
Now speaking of the ESO support team. I exchanged several mails with them. I explained them my situation, I sent them like 10 screenshots and all they came up with was to update my videocard drivers and runing eso in compatibility mode for windows 8!Edited by ashyhara on April 8, 2017 12:12AM0 -
redspecter23✭✭✭✭✭
✭✭✭✭✭inclinations wrote: »You're playing in gamepad beta mode. ESC, settings, gameplay. Turn off Gamepad beta mode.
Oh thanks! Should it be that simple!? Testing it now Some updates are going on now. I ll come back with an answer!
GOG DAMN IT! IT FKN WORKED! Thank you man!
Now speaking of the ESO support team. I exchanged several mails with them. I explained them my situation, I sent them like 10 screenshots and all they came up with was to update my videocard drivers and runing eso in compatibility mode for windows 8!
The saddest part of this thread is that it took about 5 seconds of reading your issue and looking at your two screenshots to figure out you were accidentally in gamepad mode. That ZOS support couldn't figure this out after multiple mails back and forth speaks volumes about their customer support team. This should have been and easy 30 second email response to fix.3