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Tickets closed but not resolved.

grokall
grokall
Soul Shriven
Please look at tickets #170302-005839 and #170302-005766. I tried to re-open them, but they were closed for duplicates.

Thanks for your help.
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    Well, in the future... one ticket per issue. If you need more than one ticket for an issue, just one ticket per issue. You can append to them on the support site.

    For now, pick one, the earliest one, and use that one. Never think about the others, again.

    Note, they always mark things closed or resolved. Don't let that throw you off. It is closed/resolved as soon as they reply, and reopened when they get your reply (and then immediately closed, again)



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  • grokall
    grokall
    Soul Shriven
    Thanks.
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