Hopefully the zos-staff will read this as I really believe this should be changed.
Every now and then when you do a veteran trial with a pug, someone activates hard mode and there is no way to undo that. This is really annoying as it will ruin the whole run, resulting in everyone disbanding.
Please reset the fight to non-hard mode after a group wipes, for a group aiming to do hard mode it is no big deal to activate hard mode again and for groups who don't want hard mode it wouldn't result in a ruined run. Same principle as how hard mode vet dungeons work.
For those who say don't pug, yes I will because it is quite fun to pug!