Maintenance for the week of November 11:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The Xbox Live™ service interruption has been resolved. Thank you for your patience.
Missing DLC; support not reading ticket.
soliloquistami
Soul Shriven
Upon subbing last year, I decided to grab the 180 day membership. I received my crowns as expected. I spent said crowns on Wrothgar, Imperial City, and either thieves guild or dark brotherhood (can't quite remember which, I took a long hiatus). After returning to the game I found that the DLC vanished with the expiration of my subscription even though I bought the DLC with crowns. I've sent in multiple reports in which the response every time is "submit in Item Assistance, right click the item and select the "GET HELP" option. There is no way to do that with the DLC as I stated in the attached screenshot. It was followed up with the exact same thing. How can I fix this? It's been over a week now, and the lack of support is getting really frustrating.
EDIT: This might be in the wrong category, if so I apologize for that.
Edited by soliloquistami on March 16, 2017 9:40AM
EDIT: This might be in the wrong category, if so I apologize for that.
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