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Directed Here by ESO Support - Networking Issue - Packet Loss at Final 3 Hops Before ZOS Servers
LZH
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If this is the wrong forum, please move this. This is what I sent to ZOS support and they told me to also post here:
Ping spikes, laggy gameplay, unresponsive skills, packet loss, teleporting enemies/allies
My problem seems to be related to packet loss. I did a Ping Plotter test and it shows significant packet loss occurring towards the end of my packets pathway in San Francisco and Dallas. It also shows very unstable and fluctuating ping happening at the last server hop before ICMP requests are blocked.
In-game this manifests as extremely frustrating combat. Skills won't fire every few seconds, my character will jar up making me lose rhythm in combat, enemies will teleport around or not respond for a few seconds, etc.
The game is essentially unplayable at a high level in both PvE and PvP.
This is unacceptable and there is absolutely nothing that I can do on my end to fix it. My network has high bandwidth and I can play other MMOs as well as FPS games with absolutely zero issues related to networking.
Please pass this on to one of your network engineers to see if there is something that they can do.
This problem has been occurring for me for about the last 7 months (I've only been playing for about 10 months) and it usually waxes and wanes. The problem will disappear for 2-3 days only for it to come raging back for the next 5-6 days and so on. The problem is present more than it is not.
I attached the Ping Plotter results to give a better description of my problem. The red lines indicate that a packet was dropped, while the black line shows ping over time.
Ping spikes, laggy gameplay, unresponsive skills, packet loss, teleporting enemies/allies
My problem seems to be related to packet loss. I did a Ping Plotter test and it shows significant packet loss occurring towards the end of my packets pathway in San Francisco and Dallas. It also shows very unstable and fluctuating ping happening at the last server hop before ICMP requests are blocked.
In-game this manifests as extremely frustrating combat. Skills won't fire every few seconds, my character will jar up making me lose rhythm in combat, enemies will teleport around or not respond for a few seconds, etc.
The game is essentially unplayable at a high level in both PvE and PvP.
This is unacceptable and there is absolutely nothing that I can do on my end to fix it. My network has high bandwidth and I can play other MMOs as well as FPS games with absolutely zero issues related to networking.
Please pass this on to one of your network engineers to see if there is something that they can do.
This problem has been occurring for me for about the last 7 months (I've only been playing for about 10 months) and it usually waxes and wanes. The problem will disappear for 2-3 days only for it to come raging back for the next 5-6 days and so on. The problem is present more than it is not.
I attached the Ping Plotter results to give a better description of my problem. The red lines indicate that a packet was dropped, while the black line shows ping over time.
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Shadowshire✭✭✭✭--- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1
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