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Crash to desktop every time I open game.

FluidKMC
FluidKMC
Soul Shriven
Just like the title says, every time i hit "play" on the launcher, the game opens then immediately crashes me back to the desktop. I cant get in at all.
  • ZOS_PeterT
    ZOS_PeterT
    ✭✭✭
    It's possible that the opening cinematic is causing this issue. In this case, you edit the User Settings file to skip the cinematic.

    First, navigate to the UserSettings file:

    My Documents\The Elder Scrolls Online\Live\UserSettings.txt

    Find these settings (pressing control+F and searching 'pregamevideo' helps):
    •SET SkipPregameVideos "0"
    •SET HasPlayedPregameVideo "0"

    Change both zeros to ones, so that the lines appear like this:
    •SET SkipPregameVideos "1"
    •SET HasPlayedPregameVideo "1"

    That will have your game skip the opening cinematic and allow you to get to the character selection screen.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios

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